Does United Site Services pay their employees well?

According to anonymously submitted Glassdoor reviews, United Site Services employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at United Site Services. This rating has been stable over the past 12 months.

How satisfied are employees working at United Site Services?

32% of United Site Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated United Site Services 2.7 out of 5 for work life balance, 2.4 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at United Site Services?

Field Service Technician (20) , Service Technician (16) , Territory Account Manager (15) , Customer Care Representative (14) , Customer Service Representative (14) , Inside Sales Representative (11) , Account Manager (10) , Director of Sales (8) , Manager (8) , Operations Coordinator (8) , Operations Manager (8) , Billing Specialist (7) , Territory Inside Sales Representative (7) , Driver (6) , National Account Manager (6)

What are the pros of working at United Site Services according to real employee reviews?

"Pay is decent and have some solid employees who are truly dedicated and work hard" ((in 42 reviews)); "Benefits are good and most co" ((in 29 reviews)); "Great people in the field" ((in 19 reviews)); "Paid weekly and friendly coworkers" ((in 12 reviews)); "Work from home, decent hours" ((in 7 reviews))

What are the cons of working at United Site Services according to real employee reviews?

"Poor management for all departments leads to unhappy customers who yell at CCRs all day." ((in 34 reviews)); "A 9+ hour day is typical for lower management whereas 14+ hour days are almost mandatory for upper management." ((in 15 reviews)); "I was asked to take part in one example, but refused and my Manager was angry with me." ((in 12 reviews)); "Unstable company and senior leadership was a revolving door." ((in 10 reviews)); "No communication and no one knows what is going on." ((in 10 reviews))

What are employees saying about United Site Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about United Site Services layoffs and their outlook for job security at United Site Services in 2026.

What are the top reviewed United Site Services locations?

Westborough , Boise , San Jose , Meridian , Old Bridge , Houston , New York , Modesto , Boston , Dallas , Los Angeles , Salt Lake City , Phoenix , Austin , Sacramento , San Diego , San Francisco , Denver , Seattle , Adairsville , Atlanta , Jackson , Keasbey , Sewell , Lindenhurst , Gastonia , Fresno , Jacksonville , Edison , New Brunswick

United Site Services reviews

2.6

32% would recommend to a friend

(454 total reviews)

Brandt McKee

79% approve of CEO

32% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.7

Work/Life balance

2.6

Career opportunities

2.4

Culture & values

2.2

Senior management

United Site Services has an employee rating of 2.6 out of 5 stars, based on 454 company reviews on Glassdoor which indicates that most employees have an average working experience there. The United Site Services employee rating is 30% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

454 reviews

2.0

Sep 22, 2025

Great way to lose your time

Route driver

Recommend

CEO approval

Business Outlook

Pros

The pay is decent Guaranteed work For me, it is close to my house.

Cons

Place will work you as a slave but treat you worse than that. Management think they are God's to job location and look and talk to employees like they are scum. I am actually leaving this place for another job that pays less and 15 miles away from home because of the Management. Nepotism is the key to this place. It is not what you know but who you can blow. Safety is a joke with a never ending punch line.

United Site Services Response

10mo

Thank you for sharing your experience. We're sorry to hear you felt this way and appreciate your honesty. Our core values—People First; Safety for All; Every Service Counts; Do the Right Thing; Results Focused, Ownership Driven; and Have Fun—are more than just words. They’re meant to guide how we treat one another, how we lead, and how we show up every day. Your comments suggest we fell short of living up to those values in your experience. We appreciate your candor and want to assure you that feedback like yours helps us reflect and improve. We wish you the very best in your next role and thank you again all your hard work and dedication serving our customers each day.

1.0

Sep 22, 2025

Work-life balance

Operations manager

Recommend

CEO approval

Business Outlook

Pros

* The pay was great.

Cons

* Long Hours * No support * Work life balance (always on culture)

United Site Services Response

8mo

Thank you for taking the time to share your experience and sorry to hear your experience with USS was not always a positive one. We appreciate your recognition of our competitive pay and understand the concerns you’ve raised about work-life balance and support. With our core values of People First, Safety for All, and Do the Right Thing, our goal is to create an environment where boundaries are respected and employees feel supported, but sometimes we fall short. We appreciate your contributions during your time with us and wish you all the best in your future endeavors.

4.0

Sep 15, 2025

Unstable leadership and poor communication

Learning experience designer

Recommend

CEO approval

Business Outlook

Pros

Flexibility to work independently, supportive coworkers, occasional creative opportunities, exposure to diverse projects, ability to work remotely.

Cons

Poor organization across teams, lack of consistent follow-through, supervisor misrepresented work, meetings constantly rescheduled or cancelled, communication breakdown created distrust.

United Site Services Response

10mo

Thank you for sharing your experience. We're glad you found flexibility, creative opportunities, and supportive coworkers during your time here. That said, we're concerned by the issues you raised around leadership consistency, communication, and trust. We take these concerns seriously. Strong leadership and clear communication are essential to a healthy work environment, and we are committed to improving in these areas. Your insights help us reflect on how we can better support our teams and ensure that our values are consistently demonstrated across all levels of the organization. Thank you again for your honesty and for the work you contributed during your time here. We wish you continued success in your career.

Viewing 22 - 24 of 454 Reviews

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