Is UnitedHealth Group a good company to work for?

UnitedHealth Group has an overall rating of 3.4 out of 5, based on over 18,156 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 55% of employees would recommend working at UnitedHealth Group to a friend and 48% have a positive outlook for the business. The best reviews about UnitedHealth Group have been left by employees working as Marketing Intern , Financial Analyst Intern and Intern .

Does UnitedHealth Group pay their employees well?

According to anonymously submitted Glassdoor reviews, UnitedHealth Group employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at UnitedHealth Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at UnitedHealth Group?

55% of UnitedHealth Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UnitedHealth Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UnitedHealth Group?

Customer Service Representative (523) , Software Engineer (356) , Senior Software Engineer (221) , Business Analyst (215) , Clinical Administrative Coordinator (177) , Director (170) , Project Manager (144) , Manager (128) , RN Case Manager (116) , Senior Business Analyst (108) , Customer Service Advocate (106) , Claims Representative (85) , Analyst (84) , Registered Nurse (81) , Associate Director (79)

What are the pros of working at UnitedHealth Group according to real employee reviews?

"i work from Home and the hours are good" ((in 1030 reviews)); "The benefits were good and the employee benefit programs offered to employees were good as well." ((in 1026 reviews)); "Flexibility and good work/life balance" ((in 897 reviews)); "The pay is good and it is good for your resume" ((in 892 reviews)); "Great people to work with who all share a mission in improving healthcare and thinking analytically." ((in 583 reviews))

What are the cons of working at UnitedHealth Group according to real employee reviews?

"Management is poor and ineffective." ((in 776 reviews)); "meanwhile 2 of these managers have been promoted... Can anybody say class action lawsuit?" ((in 340 reviews)); "There is NO training and you need to figure it our on your own as you go." ((in 300 reviews)); "We have literally begged Senior Leadership for more help to reduce caseloads and improve compliance." ((in 243 reviews)); "Upper management is poor with a lot of VPs burning budgets and acting as dead weight." ((in 223 reviews))

What are employees saying about UnitedHealth Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UnitedHealth Group layoffs and their outlook for job security at UnitedHealth Group in 2026.

What are the top reviewed UnitedHealth Group locations?

Minneapolis , Minnetonka , Eden Prairie , Phoenix , New York , Houston , San Antonio , Atlanta , Greensboro , Orlando , Dallas , Hartford , Las Vegas , Cypress , Richardson , Basking Ridge , Chicago , Tampa , Overland Park , Irvine , Indianapolis , Boston , San Diego , Miami , Los Angeles , Concord , Maryland Heights , Saint Louis , Charlotte , Jacksonville

UnitedHealth Group reviews

3.4

55% would recommend to a friend

(15,430 total reviews)

Stephen Hemsley

41% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (15,430 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

UnitedHealth Group has an employee rating of 3.4 out of 5 stars, based on 15,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UnitedHealth Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

15K reviews

1.0

Mar 16, 2018

I’m current but i put former to speak it into existence. RUN from the company.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

you get a pay check. yay.

Cons

The management is horribleeeee . They don’t even know their job to even help if you have questions. So far on my team 5 people have left and I’m a couple months in. HA. They each left because the job is stressful and the supervisor doesn’t know when she’s doing. They micromange everything like your a child, they just send emails saying what your doing wrong alllll the time, favortism exsist, if you need help with something... good luck, they train you on a different systems every month with no more pay, and they expect for you to take calls back to back with about only SIX seconds to even breathe or take a sip of water. its just horrible. I don’t recommend this company AT ALL. they honestly need to be shut down. Even the providers and members who call in says the company sucks.

2.0

Mar 11, 2018

Unrealistic expectations and impossible work load, pressuring management to disregard employee mental/physical health.

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Amazing supervisors and co-workers, decent benefits and opportunities for horizontal movement around the company, unfortunately supervisors are also pressured to literally disregard employee mental/physical health.

Cons

Over worked and under paid. Management is terrible to the employees in that they expect them to live and breathe UHG. Employees are expected to not have a life, family, or social life outside of work. Mental and physical health of employees is literally disregarded. They don't care about the employee.

UnitedHealth Group Response

8y

Thank you for your perspective. I'm sorry you felt there was an issue with management and work/life flexibility during your time at UnitedHealth Group. When these types of issues arise, we strongly encourage employees to have a conversation about work/life flexibility as well as expectations with their manager to try and proactively address this issue, as it is not sustainable or even scalable as our organization continues to grow. We offer tools internally to help you have those types of conversations. I would suggest expressing your concerns with HRDirect so they can properly handle the situation. You can reach them here: 1-800-561-0861. Sincerely, Megan M., Talent Community Manager, UnitedHealth Group

2.0

Feb 11, 2018

I do not recommend working here!!

Associate provider installation specialist

Recommend

CEO approval

Business Outlook

Pros

You are not speaking to any customers over the phone and it is good experience to get your feet wet in the healthcare field

Cons

PAY IS HORRIBLE FOR THE AMOUNT OF WORK THAT IS GIVEN upper management sucks..they're ghetto and power struck. They abuse their power because they can and they have horrible attitudes, constant, constant, constant CHANGE and if you can't keep up you will be written up. The work load is so heavy with little to no overtime offered. No work/life balance whatsoever!!

UnitedHealth Group Response

8y

Thank you for taking the time to share your feedback. I would suggest that you share your concerns with our HR department. You can reach them by calling 1-800-561-0861. Sincerely, Kristina Kelly - Talent Community Manager, UnitedHealth Group

Viewing 97 - 99 of 15,430 Reviews

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