Unfortunately, I cannot give Universal Language Service a good review due to so many downsides of working here.
I once arrived to ULS ready to work and full of hope for a happy work environment. For the first few months, things were going smoothly. I was being very compliant despite many outrageous rules such as the "Quiet Policy," and the insane micromanagement. And by micromanagement I mean, if you are away from your desk for more than 5 minutes to go to the restroom, all the managers + the CEO is notified. If you do not arrive to work on time, 5 minutes of each of your breaks are deducted. If you so much as click on a link to an outside website other than Salesforce, the managers are notified and you are in the back for a review. There are 7 cameras in just one of two hallways in the building monitoring you at every turn. I would take some friendly advice and really avoid working here unless you want your every second monitored.
They boast this company is a family, but the hierarchy of the departments deems otherwise. Plus, there is no company culture. There were ideas of getting something started, but employees kept quitting and quitting due to these issues and there was never really interest shown by the management to revisit it. If you are working in the Scheduling department sticking it out and waiting for things to get better, they will not. It is a never-ending cycle and you would do best to avoid it. I really do regret typing a bad review, because this job has introduced me to some great people. However, I cannot sit idly by and be silent.
