Is Universal Music Group a good company to work for?

Universal Music Group has an overall rating of 3.4 out of 5, based on over 1,721 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 62% of employees would recommend working at Universal Music Group to a friend and 50% have a positive outlook for the business. The best reviews about Universal Music Group have been left by employees working as Intern , Administrative Assistant and Executive Assistant .

Does Universal Music Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Music Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Universal Music Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Universal Music Group?

62% of Universal Music Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Music Group 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Universal Music Group?

Intern (84) , Coordinator (35) , Administrative Assistant (31) , Manager (29) , Marketing Intern (23) , Director (22) , Executive Assistant (18) , Marketing (18) , Internship (17) , Marketing Assistant (15) , Marketing Coordinator (14) , Product Manager (14) , Project Manager (13) , Marketing Director (11) , Business Analyst (10)

What are the pros of working at Universal Music Group according to real employee reviews?

"Great! Benefits and work environment!" ((in 127 reviews)); "Great people and very dedicated" ((in 119 reviews)); "Great team and artists to work with" ((in 43 reviews)); "The gigs you get to go are great, and so is the office." ((in 18 reviews)); "Even being a fly on the wall and observing is a great opportunity." ((in 17 reviews))

What are the cons of working at Universal Music Group according to real employee reviews?

"Low pay but of course a little better than some music companies so they use that against you." ((in 96 reviews)); "Long hours (or hours negotiated will not be respected a lot of the time)." ((in 36 reviews)); "Salaries can be low or very different between departments/team members" ((in 32 reviews)); "No work life balance" ((in 25 reviews)); "Upper management is afraid of confrontation." ((in 25 reviews))

What are employees saying about Universal Music Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Music Group layoffs and their outlook for job security at Universal Music Group in 2026.

What are the top reviewed Universal Music Group locations?

New York , Los Angeles , Santa Monica , Woodland Hills , Nashville , Philadelphia , Universal City , Minneapolis , Miami , Brentwood , Miami Beach , Atlanta , Hollywood , Dallas , Fishers , Indianapolis , Woodland , San Francisco , Newark , Chicago , Hampton , Brooklyn , Ann Arbor , Southfield , Louisville , Washington , Charlotte , Washington , Houston , Missouri City

Universal Music Group reviews

3.4

62% would recommend to a friend

(1,184 total reviews)

Sir Lucian Grainge

76% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Music Group has an employee rating of 3.4 out of 5 stars, based on 1,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Music Group employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Nov 16, 2011

Best of the best in music industry, closed door upper level management however

Sales

Recommend

CEO approval

Business Outlook

Pros

Artist exposure, ability to work side by side with them

Cons

Management exposure, not able to openly speak with them

4.0

Nov 3, 2011

A great place to get experience in the music industry.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are a lot of different artists you get the opportunity to work with. As an intern you get to attend a lot of shows as well.

Cons

Depending on what department within UMG you are working for, there is sometimes too many interns so on some days you wont have much to do.

2.0

Nov 3, 2011

Working at Universal is like having a dysfunctional/destructive sibling--you love them but can't have them in your life

Digital director

Recommend

CEO approval

Business Outlook

Pros

An excellent reputation; powerful company within the industry; many, many excellent people employed by the company; many opportunities for global exposure

Cons

Void of leadership and vision at the top; incredibly poor organisational cooperation and communication; constant conflict and infighting at all levels; when problems arise in the day-to-day, the reaction at all levels is to find someone else to blame rather than working together to find a solution so that the problem does not occur again; immense overlaps between responsibilities amongst employees; very poor opportunities to develop and grow within the company

Viewing 1144 - 1146 of 1,184 Reviews

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Jobs at Universal Music Group

Administrative Assistant, Commerce