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Universal Orlando Resort

Part of NBCUniversal

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Universal Orlando Resort reviews

4.0

86% would recommend to a friend

(2,403 total reviews)

Tom Williams

83% approve of CEO

67% positive business outlook

Universal Orlando Resort has an employee rating of 4.0 out of 5 stars, based on 2,403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Orlando Resort employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything was wonderful! I always had support from leadership when dealing with difficult situations, I never had an issue getting time off when I needed it, and overall the job was so much fun!

Cons

Main thing is that you are required to work 2 out of the three big holidays (at least when I was there) between thanksgiving, Christmas and new years. So that was sometimes difficult.

Viewing 1 - 3 of 2,403 Reviews

Glassdoor has 2,576 Universal Orlando Resort reviews submitted anonymously by Universal Orlando Resort employees. Read employee reviews and ratings on Glassdoor to decide if Universal Orlando Resort is right for you.