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Universal Studios

Part of NBCUniversal

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Universal Studios reviews

3.8

72% would recommend to a friend

(2,043 total reviews)
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Thomas L. Williams

68% approve of CEO

55% positive business outlook

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,043 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Oct 8, 2024

Such a fun place to work!

Recommend
CEO approval
Business Outlook

Pros

The best part of working here is the guests, truly. I loved meeting people from around the world and getting to be a part of the magic.

Cons

Management sometimes has "favorites" and working with large crowds, especially during peak season, can be quite stressful at times.

2.0
Oct 6, 2024

No work/life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free entry to park as long as there aren't any events going on..

Cons

Inflexible Availability: You can't change your availability until you've worked 60 shifts, making it difficult to balance work with school, family, and social life, or seek other employment because you'd like an ACTUAL schedule. Inconsistent Scheduling: The lack of regular shifts and constant changes to workdays create challenges in planning personal commitments. Poor Communication: Reporting absences, lateness, or calling in sick requires navigating a support number, which can be frustrating and inconvenient. Additionally, managers and labor support will call you every other day—even when you’re not on call—to ask you to work or leave a voicemail telling you that they have decided to schedule you for the next day. Points System Stress: If you’re late, you risk accumulating points that could lead to termination if you exceed 8. It takes a month to remove a point, but you must go the entire month without gaining more, adding unnecessary pressure. Overall, the combination of these factors makes it difficult to maintain a healthy work-life balance.

4.0
Oct 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Love the job and the benefits

Cons

Don't like work hours and schedule

Viewing 328 - 330 of 2,043 Reviews

Glassdoor has 2,270 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.