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      Universal Studios

      Part of NBCUniversal

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      Universal Studios reviews

      3.8

      75% would recommend to a friend

      (2,041 total reviews)
      avatar

      Thomas L. Williams

      68% approve of CEO

      58% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.3

      Senior management

      Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Dec 4, 2017

      great place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working environment, fun

      Cons

      lack of appropriate training and leadership in team

      4.0
      Dec 2, 2017

      Attraction Operator

      Attractions attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Friendly working environment - Flexible working schedule for students - Relatively easy job once you get the hang of it - Free meals - Free bus transportation into RWS - Employee discounts at certain restaurants and retail outlets within RWS

      Cons

      - Longer working hours during festive seasons or external company events - Repetitive work - Communication barrier with foreign tourists - Having to deal with all sorts of guests - Limited benefits for casuals - Biasness may be present among team leaders - Low salary

      4.0
      Nov 24, 2017

      Attractions operator

      Attractions operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relatively comfortable working environment. Ideal if one enjoys interacting with visitors from all over the world/from all walks of life. Colleagues and theme park guests are often friendly and pleasant to deal with. Oh yes, free lunches!

      Cons

      Long hours may be physically draining. Depending on the attraction you are posted to, you might have to multi-task a lot. Of course unreasonable customers are part and parcel of the job but if your colleagues are supportive that won't be such a big problem.

      Viewing 2002 - 2004 of 2,041 Reviews
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      ReviewsUniversal Studios reviews

      Glassdoor has 2,267 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.