Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,378 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 58% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (59) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 346 reviews)); "Very flexible with school schedule and good pay." ((in 144 reviews)); "Enjoyed time working there and thought the people were great" ((in 115 reviews)); "work life balance is good" ((in 92 reviews)); "Great culture and intern program" ((in 87 reviews))

What are the cons of working at Unum according to real employee reviews?

"line managers have been with the company at least 15+ years." ((in 52 reviews)); "Bad training and no down time" ((in 50 reviews)); "Senior leadership makes a show of soliciting feedback from employees but it’s clear their greed outweighs employee wellbeing." ((in 33 reviews)); "upper management is deceitful" ((in 32 reviews)); "Always looking over your shoulder for a layoff to come" ((in 16 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,434 total reviews)

Rick McKenney

62% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Unum has an employee rating of 3.4 out of 5 stars, based on 1,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Aug 13, 2019

Unum Short Term Disability benefits specialist

Disability benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Very accommodating to work life balance

Cons

Revolving door with departments and managers

2.0

Aug 6, 2019

Good Place to Start

Long term disability benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Good salary, generous PTO/holidays/sick leave, flexible schedule, free snacks on Fridays. You become versatile because you will be handling different kinds of cases (mental, acute injuries, critical illnesses) that require you to utilize a variety of skills. As a young person looking to get experience in corporate america, this is a great opportunity to get your foot in the door. If you leave this job on good terms with your director and management; they will always welcome you back if you need a job. It is a great work environment because everyone will go out of their way to help you if you really need it.

Cons

Amount of work can be overwhelming, a lot of inbound/outbound phone calls, claimants can be very aggressive at times, management claims everything to be a priority, you'll usually end up working 10+ hours per day to actually finish your work. Unum offers a lot of PTO, but good luck taking it because they will decline your request, if you ask for days off management will look at you like it's the end of the world even though you worked for your PTO. You begin as a trainee then get promoted to a specialist, senior then lead; but at the end of the day you are all doing the same job; therefore it can be very monotonous. I had coworkers that had been there for 15+ years and advised me to look for other career opportunities if I was looking to advance my career.

4.0

Aug 2, 2019

Good Training

Short term disability case manager

Recommend

CEO approval

Business Outlook

Pros

Unum takes the time to train their team to ensure that everyone is set up for success

Cons

work can be very repetitive

Viewing 1078 - 1080 of 1,434 Reviews

Jobs at Unum

Benefit Specialist Trainee - Portland

Campus Hospitality Concierge

Customer Benefit Advisor I (On-Site)- Columbia

Unum Scholar Intern- Portland, ME

Customer Benefit Advisor I (On-Site)- Chattanooga

Unum

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Unum Short Term Disability benefits specialist

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Good Training

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