Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,378 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 58% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (59) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 364 reviews)); "Very flexible with school schedule and good pay." ((in 144 reviews)); "Enjoyed time working there and thought the people were great" ((in 111 reviews)); "work life balance is good" ((in 96 reviews)); "Great culture and intern program" ((in 83 reviews))

What are the cons of working at Unum according to real employee reviews?

"Bad training and no down time" ((in 52 reviews)); "line managers have been with the company at least 15+ years." ((in 51 reviews)); "upper management is deceitful" ((in 33 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 17 reviews)); "Way to much work!" ((in 10 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,434 total reviews)

Rick McKenney

62% approve of CEO

58% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 23, 2019

Good company but pay is unfair

Marketing consultant

Recommend

CEO approval

Business Outlook

Pros

- field environment is great - managers are helpful with direction and questions - as a marketing consultant you are hands on with enrollment and renewals

Cons

- Salary: Unum gives once a year bonuses/salaries - Pay is fairly low as a service member in the field and they don't take into account the cost of living. (ex. same marketing consultant position/role in Florida is being paid the same in California. Pretty unfair. - There is no room for growth in the Marketing role in the field, unless you want to be in Sales eventually.

4.0

May 22, 2019

An outdated company, but not entirely in a bad way.

Solutions engineer

Recommend

CEO approval

Business Outlook

Pros

Unum is a bit of an old fashioned company, and that comes with some positive things. They treat their employees very well. They value loyalty, and their benefits reflect it, particularly their retirement benefits. If you're interested in a company where you can work for 10 - 20 years or more this is the company for you.

Cons

There's a flip side. As a direct result of their values, Unum has a dated IT staff, and a dated IT mindset. They struggle to organize in a way that can position them to keep up with the changing face of technology. I'll add, if you're looking for salary over total compensation you will find that Unum is not very competitive.

1.0

May 21, 2019

Horrible Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None since mid-2000's, but it used to be a great place to work. Once the former leadership left/retired, it went downhill quickly.

Cons

Mandatory bell curves. Incompetent people in leadership roles. Foreign outsourcing is rampant. Racial discrimination is rampant against males who are not of a foreign origin, Routine layoffs of knowledgeable people.

Viewing 1093 - 1095 of 1,434 Reviews

Jobs at Unum

Campus Hospitality Concierge

Client Experience Rep I

Benefit Specialist Trainee - Chattanooga

Client Manager Associate

Denver, CO

View job

Customer Benefit Advisor I (On-Site)- Columbia

Unum

Unum reviews

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Ratings by demographic groups

Reviews by job title

Good company but pay is unfair

An outdated company, but not entirely in a bad way.

Horrible Leadership

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