Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,378 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (59) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 377 reviews)); "Very flexible with school schedule and good pay." ((in 148 reviews)); "Enjoyed time working there and thought the people were great" ((in 116 reviews)); "Work life balance at Unum is great" ((in 90 reviews)); "Awesome culture and great people to work with" ((in 81 reviews))

What are the cons of working at Unum according to real employee reviews?

"Poor management" ((in 80 reviews)); "line managers have been with the company at least 15+ years." ((in 54 reviews)); "Bad training and no down time" ((in 52 reviews)); "upper management is deceitful" ((in 33 reviews)); "Always looking over your shoulder for a layoff to come" ((in 15 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,434 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,434 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Unum has an employee rating of 3.4 out of 5 stars, based on 1,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Nov 2, 2018

Great place to work, and in Carlow too

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've been with the company 3 years and I'm very happy with it. Pay is competitive with Dublin, and includes full pension, life cover and full health cover for the family. The working environment is very good, air conditioned office, stand-sit desks with ergonomic chairs. All my equipment is top of the line. Fresh fruit twice a week and onsite gym. People are sound too. If you live near Carlow, no traffic to get to work!

Cons

Not too many, to be honest. Projects can be slow at times and are sometimes slowed down by politics. Sometimes it can be bureaucratic, but that's not evident in the Carlow office, more from the US side of things. I think that culture is dying off a bit though.

2.0

Oct 25, 2018

Disability Specialist

Disability benefits specialist

Recommend

CEO approval

Business Outlook

Pros

This position is a good entry level position to get some experience under your belt. It also pays well as a first job.

Cons

There is a disconnect between the expectation of high quality work and the volume of work they expect you to keep up with. This job is very frustrating but not impossible. I met some people who were content with their jobs but none that loved what they were doing. Surrounding myself with people who are excited and invested in their work is important for me, so this was definitely a huge con for me.

5.0

Oct 24, 2018

Couldn’t Be Happier

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Great Coworkers Fantastic Leadership Fair Compensation Frequent Overtime Offers Free Parking Downtown Healthcare from day 1!

Cons

No schedule flexibility Hard company to get into

Viewing 1132 - 1134 of 1,434 Reviews

Jobs at Unum

Supervisor, Virtual Enrollment Solutions

Client Experience Rep I

Customer Benefit Advisor I (On-Site)- Columbia

Benefit Specialist Trainee - Portland

Customer Benefit Advisor I (On-Site)- Chattanooga

Unum

Unum reviews

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Reviews by job title

Great place to work, and in Carlow too

Disability Specialist

Couldn’t Be Happier

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