Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,376 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 377 reviews)); "Very flexible with school schedule and good pay." ((in 139 reviews)); "Enjoyed time working there and thought the people were great" ((in 123 reviews)); "Work life balance at Unum is great" ((in 85 reviews)); "Awesome culture and great people to work with" ((in 82 reviews))

What are the cons of working at Unum according to real employee reviews?

"Poor management" ((in 82 reviews)); "Bad training and no down time" ((in 55 reviews)); "line managers have been with the company at least 15+ years." ((in 54 reviews)); "Senior leadership makes a show of soliciting feedback from employees but it’s clear their greed outweighs employee wellbeing." ((in 33 reviews)); "upper management is deceitful" ((in 31 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,432 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Work/Life balance

2.9

Senior management

Unum has an employee rating of 3.4 out of 5 stars, based on 1,432 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 16, 2017

Unum owns Colonial, and AFI, read about them

Opener

Recommend

CEO approval

Business Outlook

Pros

One of the Biggest Insurance Co. Sold by dozens of brands and products 10,000 agents and 100,000 Brokers. Product value Work very few hours a day and days a week Online training.

Cons

ROI/income for most 1099 Agents is less than minimum wage Commissions are the lowest in the industry. Lowest leads in the industry Marketing and Training are the lowest in the industry Rookie's start clod calling on day one with no product training. Rookies are used as free labor to making cold calls in Old School Boiler Room, to create leads for Management. Low technology, slow Wi-Fi, No Base salary, Nor Draw, Benefits nor expenses covered Inexperienced Management, Support and Training

4.0

Feb 2, 2017

Challenging Work - Political Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work is always challenging, the benefits are great and the people are quality.

Cons

The environment can be very political about how decisions are made about which projects to fund.

2.0

Jan 22, 2017

dont be an intake specialist

Intake specialist

Recommend

CEO approval

Business Outlook

Pros

I am still waiting to find out.

Cons

The amount of work and the time you have to do it in is very unbalanced. Management is pretty much non existent unless its about approving time. You have mentors but they are over worked as well. managers have no idea how to do your job, therefore they cannot help or make suggestions on how to manage the workload. The pay is not competitive.

Viewing 1207 - 1209 of 1,432 Reviews

Jobs at Unum

Client Experience Rep I

Customer Benefit Advisor I (On-Site)- Chattanooga

Financial Benefit Specialist - Trainee

Customer Benefit Advisor I (On-Site)- Columbia

Benefit Specialist Trainee - Portland

Unum

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Unum owns Colonial, and AFI, read about them

Challenging Work - Political Environment

dont be an intake specialist

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