Is Unum a good company to work for?

Unum has an overall rating of 3.4 out of 5, based on over 2,370 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Unum to a friend and 57% have a positive outlook for the business. The best reviews about Unum have been left by employees working as Scholar Intern , Client Development Specialist and Intern .

Does Unum pay their employees well?

According to anonymously submitted Glassdoor reviews, Unum employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Unum. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Unum?

55% of Unum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Unum 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Unum?

Customer Service Representative (82) , Eligibility Specialist (58) , Leave Specialist (54) , Life Event Specialist (52) , Benefits Specialist (47) , Disability Benefits Specialist (34) , Director (31) , Manager (29) , Intern (28) , Software Engineer (27) , Customer Benefit Advisor I (22) , FMLA Leave Specialist (20) , Client Manager (16) , Sales Consultant (16) , Business Analyst (15)

What are the pros of working at Unum according to real employee reviews?

"Benefits are great and affordable." ((in 386 reviews)); "Very flexible with school schedule and good pay." ((in 140 reviews)); "Enjoyed time working there and thought the people were great" ((in 113 reviews)); "Work life balance is great" ((in 92 reviews)); "Awesome culture and great people to work with" ((in 80 reviews))

What are the cons of working at Unum according to real employee reviews?

"Poor management" ((in 77 reviews)); "line managers have been with the company at least 15+ years." ((in 52 reviews)); "Bad training and no down time" ((in 50 reviews)); "upper management is deceitful" ((in 32 reviews)); "Executive Committee and some senior management go on and on about the Unum values" ((in 16 reviews))

What are employees saying about Unum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Unum layoffs and their outlook for job security at Unum in 2026.

What are the top reviewed Unum locations?

Chattanooga , Portland , Columbia , Worcester , Atlanta , Baton Rouge , Glendale , New York , Dallas , Charlotte , Portland , Boston , Chicago , Los Angeles , Houston , San Francisco , South Portland , Washington , Denver , Tampa , Tennessee City , Nashville , Seattle , Orlando , Austin , San Diego , Walnut Creek , Bradenton , Chesapeake , Phoenix

Unum reviews

3.4

55% would recommend to a friend

(1,427 total reviews)

Rick McKenney

63% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Unum has an employee rating of 3.4 out of 5 stars, based on 1,427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

1K reviews

3.0

Sep 11, 2014

It's a job!

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Great culture, positive managers, solid company, amazing campus with plenty of extra teams and groups to join, overall very nice place to me.

Cons

The training programs on great and it's very easy to get stuck in one job for a long time unless you actively get out. They are easily the slowest company at making decisions ever. It took me a solid week or two before I could even get approved for applications...

4.0

Sep 10, 2014

Excellent Company To Work For

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Very professional and friendly colleagues. Excellent employer for young people especially. Conservative environment. There are a lot of people at Unum who have worked for the company their entire working career (25+ years). Very positive and fun environment. Unum has excellent training programs.

Cons

Unum is a super competitive and you always have to prove your value. Unum makes changes every year which could result in job loss.

5.0

Sep 6, 2014

Just starting out, outlook is excellent

Professional development program associate

Recommend

CEO approval

Business Outlook

Pros

The compensation and benefits at Unum are top-notch as many other reviewers have reported. However, I've found that it is the people at Unum (managers or otherwise) that make the experience at Unum great. The people I've met thus far are well grounded in reality. They will not forget that you are a person and not a machine. The Paid Time Off is incredible and the work environment is busy but supportive. It is easy to make friends, laugh with coworkers and still be productive.

Cons

Not all organizations within Unum are constantly advancing or coming up with innovative ideas. However, an insurance company does not need to be a cutting edge technology company. Projects may take longer than they should to complete in some organizations because there are many day-to-day tasks that trump special projects. This really isn't a con because there are parts of the business that just need to work. But if you are looking for rapid innovation don't join sectors that are about the day-to-day grind. Look for groups at Unum that develop strategy.

Viewing 1339 - 1341 of 1,427 Reviews

Jobs at Unum

Benefit Specialist Trainee - Portland

Benefit Specialist Trainee

Leave and Disability Claims Roles

Customer Benefit Advisor I (On-Site)- Chattanooga

Unum

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Excellent Company To Work For

Just starting out, outlook is excellent

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