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      Unum

      Engaged Employer

      Unum reviews

      3.4

      55% would recommend to a friend

      (1,427 total reviews)
      avatar

      Rick McKenney

      62% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Unum has an employee rating of 3.4 out of 5 stars, based on 1,427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Unum employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      Mar 2, 2010

      Extremely proud to work for this company

      Non-management
      Recommend
      CEO approval
      Business Outlook

      Pros

      My experience at Unum has been great. They have paid for school, benefits are good, salary is extremely competitive, and I have received numerous opportunities for growth in my career. After working for several other employers I finally came to Unum due to the recommendation of several friends. Of course all jobs have their bad days and no employer is perfect, but overall I have been extremely impressed with management and have been treated very well.

      Cons

      As others have mentioned, your experience is directly affected by your department and the type of work you do. Be sure to evaluate the work carefully when interviewing and don't hesitate to ask specific questions before accepting a position (ask what a typical day looks like, what the department goals are, if there are production requirements, etc). There are many positions with unfamiliar names, so if you don't ask you may not be 100% sure what your job will look like. Also, this is a LARGE company. I have worked for both large and small companies and I enjoy the hustle and bustle of large corporations. If you prefer a small company this may not be a good fit for you.

      5.0
      Feb 9, 2010

      Great company with as much focus towards employees as their customers.

      It department
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits package right off the bat when you're hired on - you get roughly 20 days of paid time off (PTO) plus a week's worth of company holidays. Competitive health-care package. Pay is decent enough in IT for the area along with company bonuses handed out yearly according to profit/employee performance. Unum seeks to identify and encourage employee dedication and rewards with promotions. Chattanooga campus is very self-contained so there is little need to rush off in a hurry at lunchtime as there is an excellent cafeteria, credit union, walking track, and outdoor garden for break times. Mid-level management are usually very personable and approachable and treat everyone as adults without micro-managing. Great effort is spent on making the work environment as enjoyable as possible without distracting from the work itself.

      Cons

      Depending on the department you work in - daily schedule and leeway in how you manage your time at work can differ greatly. For example, the customer service call center takes inbound calls from insurance customers so the employees there are tied to the phones and monitored. If they are off the phones for 5 minutes, to answer a personal cell phone call for instance, management may come around and inquire. This is in start contrast to other departments, whose employees may only see their manager once a week at a staff meeting. That being said, Unum call-center employees are working at one of the best call centers in the area due to the month vacation time and good pay.

      2.0
      Jan 7, 2010

      sales force is getting younger and younger with the majority of reps often leaving by year 4.

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best training in the industry, very knowledgable management team (probably the best in the industry) great benefis. Very solid group of senior management. A good team atmosphere, with tenured service staff.

      Cons

      Very small territories given to reps (even senior reps) and new models call for more reps in evey city. The "churn and burn" atmosphere of sales permeates throughout the salesforce. It can be tough to coexist with producing managers that may or may not have a reps best interest first. Too often you are caught looking over your shoulder at trainees that are waiting for a territory to open up or take territory from every rep.

      Viewing 1405 - 1407 of 1,427 Reviews
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      ReviewsUnum reviews

      Glassdoor has 2,370 Unum reviews submitted anonymously by Unum employees. Read employee reviews and ratings on Glassdoor to decide if Unum is right for you.