Upstart reviews

3.7

53% would recommend to a friend

(389 total reviews)
avatar

Dave Girouard

78% approve of CEO

44% positive business outlook

Upstart has an employee rating of 3.7 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upstart employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
5.0
Jan 13, 2016

Working at Upstart is a Silicon Valley dream

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The business is growing, people are really smart and you can learn from anyone in the company. The leaders have office hours and are open to talking to anyone. The office is brand new and the culture is collaborative and focused on iterating and improvement. The leaders are trustworthy and has the people in mind. Very little to no politics.

Cons

The company is getting larger so its hard to know everything that is going on.

5.0
Mar 5, 2015
Recommend
CEO approval
Business Outlook

Pros

You'll learn quickly because of the high level of autonomy and responsibility you're given from day one. The team is very cross-functional; everybody is invested in the core product, the brand/design, and creating an amazing experience for customers. Metrics and data drive everything. There's very little bureaucracy or micromanagement. If you work at Upstart you will quickly become confident that you can out-execute your counterparts in other companies. Other perks: competitive comp and great benefits, just-take-it vacation policy, lots of free food

Cons

As a young and relatively flat company that moves fast, Upstart still needs to work on building a stronger mentorship culture. But as the company grows and becomes more structured, there's been a trend towards more focus on individual development.

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Compensation. Only reason I don't give them 1 star. - Remote Work - Pretty diverse

Cons

- incredible amount of politics, process, and red tape for an engineering org on the smaller side - Chaos. There were three re-orgs between Fall 2025 and Spring 2026. Actual madness. - High turnover is embraced. They will gladly let go of long time high performers with years of tribal knowledge and hire someone new with more experience. You eventually up with a team where everyone has hardly any domain knowledge. - Fear driven environment. You will hear performance mentioned every week in company comms and how they want everyone to be X% more productive with AI. - Speaking of AI usage, they take it to the next level. Slack messages, Jira tickets, code, design documents. All made with AI. It will be the most overly verbose word slop you can think of and you'll get a pat on the back for being so thorough. My manager seriously told me how she just copied a technical design doc into chatgpt and read that. Wild. - Cutthroat. With the new focus on productivity gains and measuring performance with PR volume, LOC, and token usage, people hardly review PRs anymore because it gets them nothing. Be prepared to spend lots of time begging your team and other teams for reviews and then waiting. Unless you are good at playing politics and have the time / energy for it, I would avoid this place at all costs. If you are just looking for something short term that pays well and encourages you to use AI for any and everything, this place works well, just don't expect to stick around for long as you're considered a veteran at 2 years with all the turnover they have. I'm glad I left for something else when I did because I see on linkedin they've had more layoffs since.

Viewing 109 - 111 of 389 Reviews

Glassdoor has 426 Upstart reviews submitted anonymously by Upstart employees. Read employee reviews and ratings on Glassdoor to decide if Upstart is right for you.