Utah Transit Authority reviews

You are a work horse. You are disposable. They only pretend to care about employees. Complaints are brushed aside. High liability. If anything happens they look to blame operators. Some very nasty treatment by some in positions above operators. You keep the company going but they don't support you. You are resented by passengers who are upset the trains are there despite having just rode the train. Customers will purposefully delay your train others will get mad at you for the train being delayed. There isn't sufficient time to get to end of line on time. Signals may work but traffic doesn't wait for the train. There are traffic signals that work against train movement. Many cars breaking traffic laws affecting trains. Accidents. Signals malfunction. Gates malfunction. Stressful situations. Cars and pedestrians go in front of trains without looking and without favorable signals. Trains malfunction. Trespassers can be found almost anywhere at any time. People will expect you to stop the train on a dime. They will walk, run, drive bikes, scooters, and cars in front of it. They expect you to stop in time when they aren't paying attention or being unsafe. The breaks can be really bad but scheduling and management won't change it. They don't like you speaking up for yourself. Without the pension and union this company would not be worth working for. There are a lot of things wrong that won't be fixed.

Subjected to very graphic things and incidents of people choosing to end their life by train. Processes are outdated and there is an unwillingness for change and progress. Some of the supervisors we dealt with simply weren't cut out for management, and it impacted our team morale greatly. COVID was not taken seriously at the beginning, and the dept was very slow to transition to WFH. We were asked multiple times to come into work physically during the pandemic-- even though several team members were very uncomfortable with that. Worked more than half of my time there understaffed because employee after employee on my team would quit. Leadership will talk but refuse to walk that talk. Outward Mindset does not apply to them. Not a place to have any creativity or suggestions for new processes. If you keep your head down and do what they say, you will be great.