Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 42 reviews)); "Great people and community." ((in 18 reviews)); "Great benefits, a pension! and onsite clinic." ((in 14 reviews)); "Easy work for good pay" ((in 13 reviews)); "Amazing coworkers, good benefits, work for a good cause" ((in 6 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"Lip service, lack of leadership, morale isn’t great, and much of the talent is sub" ((in 6 reviews)); "A couple good managers." ((in 5 reviews)); "Supervisors as well as managers refuse to take responsibility." ((in 5 reviews)); "Ironicly because it hires so much from within....change of any kind is likely to be slow....the biggest problem with UTA is likely to be it's chief executives...but no company is perfect." ((in 4 reviews)); "Long hours and more than 40 per week." ((in 4 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (201 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews

3.0

Apr 28, 2021

Some Departments good, others not so

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some departments treat workers fair and are supportive

Cons

Some departments are unfair and unsupportive

3.0

Apr 1, 2021

Good benefits

Information technology

Recommend

CEO approval

Business Outlook

Pros

The benefits at UTA are pretty good, especially the pension - but beware the salary will likely be lower than the private sector so if you are disciplined and invest money, you may not end up ahead.

Cons

It’s insanely bureaucratic. Manager are managers and not leaders. More than likely you’ll work under a career UTA employee that is in it for themselves. Lip service, lack of leadership, morale isn’t great, and much of the talent is sub-par because the high performing employees follow the money to the Utah County Tech Companies. Also, the building is filthy, cockroaches, earth quake damage. If you need a pension and decent health insurance join us, if you want leadership, cutting edge technology and better pay look somewhere else.

4.0

Jan 18, 2021

not applicable

Construction inspector

Recommend

CEO approval

Business Outlook

Pros

Good benefits, great family/work life

Cons

less pay than other similar job

Viewing 70 - 72 of 201 Reviews

Jobs at Utah Transit Authority

Driver NEMT

Bend, OR

View job

Bus Operator (Full Time, Ogden)

Service Employee (Meadowbrook/South Salt Lake)

Service Employee (Meadowbrook/South Salt Lake)

Facilities Service Employee