employer cover photo
employer logo
employer logo

Utah Transit Authority

Engaged Employer

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

201 reviews
4.0
Jul 15, 2019
Recommend
CEO approval
Business Outlook

Pros

The company will pay you a decent wage to train to become an operator (light rail, commuter rail, bus or paratransit). Once you finish training, your wage will increase, and then go up .50 every 6 months. Good benefit package, including onsite clinics and fitness centers.

Cons

The downside to working in a union environment is that they place a high value on your seniority ranking in determining which runs and shifts you get. When you start out, you'll be doing the runs that the more senior employees would rather not do. You may have to come into work at times when most people are still sleeping, and work in all types of weather conditions. Work schedules can vary a lot, making it difficult to get a good night's sleep. You need to be able to adapt well to changing work hours. If you're an operator, your benefits don't start until 90 days after hire, while office workers get their benefits sooner. Anyone can ride public transit, so you're dealing with all types of people. As a TRAX Operator, you have to pay attention to many things at once while the train is moving, including the signals, your speed (go too fast and the train will shut down), pedestrians at crosswalks near stations, people standing near the edge of the platforms, keeping track of when to let out passengers with disabilities (on the older trains), and monitoring the radio calls and keeping track of all advisories from the control center. It requires a high degree of multitasking.

5.0
Jul 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Wages are very competitive. Benefits are really good with a choice of 2 different health care plans plus an employee clinic at HQ. Pensions still offered which is unbelievable. College tuition assistance available. Alot of hood hardworking people who really do care about public service.

Cons

Public image of the company is generally negative because of the mistakes and behavior of high level management. This does make things more challenging when dealing with a skeptical public. Hopefully things will improve going forward.

3.0
May 16, 2018

Not bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fairly big company. They have a good atmosphere depending on department you're in. Pretty good pay.

Cons

Not a lot of opportunities for advancement. Some management is horrible

Viewing 76 - 78 of 201 Reviews

Glassdoor has 209 Utah Transit Authority reviews submitted anonymously by Utah Transit Authority employees. Read employee reviews and ratings on Glassdoor to decide if Utah Transit Authority is right for you.