Does Utah Transit Authority pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Transit Authority employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Utah Transit Authority. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Utah Transit Authority?

62% of Utah Transit Authority employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Transit Authority 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Utah Transit Authority?

Bus Operator (18) , Bus Driver (4) , Operations Supervisor (4) , Operator (4) , Customer Communications and Social Media Specialist (3) , Human Resources (3) , Intern (3) , Light Rail Operator (3) , Anonymous (2) , Commuter Rail Operator (2) , Commuter Rail Supervisor (2) , Commuter Rail Train Dispatcher (2) , ERP Systems Administrator (2) , Line and Signal Technician (2) , Paratransit Bus Operator (2)

What are the pros of working at Utah Transit Authority according to real employee reviews?

"Good benefit and insurance package" ((in 40 reviews)); "Great people and community." ((in 20 reviews)); "The pay was great for the job, and it is really rewarding working with people with disabilities." ((in 16 reviews)); "Benefits are good and you do get a pension." ((in 15 reviews)); "Most coworkers are friendly." ((in 5 reviews))

What are the cons of working at Utah Transit Authority according to real employee reviews?

"Supervisors as well as managers refuse to take responsibility." ((in 6 reviews)); "A couple good managers." ((in 5 reviews)); "Lip service, lack of leadership, morale isn’t great, and much of the talent is sub" ((in 5 reviews)); "Long hours and more than 40 per week." ((in 4 reviews)); "High turnover rate, upper management is not great (big egos), People Department is not People oriented, poor communication" ((in 3 reviews))

What are employees saying about Utah Transit Authority layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Transit Authority layoffs and their outlook for job security at Utah Transit Authority in 2026.

What are the top reviewed Utah Transit Authority locations?

Salt Lake City , Ogden , Orem , Provo , Sandy , Murray , South Salt Lake , Riverside , Midvale , South Jordan , Taylorsville , Pleasant Run , Salt Lake Valley

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Utah Transit Authority

Utah Transit Authority reviews

3.5

62% would recommend to a friend

(201 total reviews)

Jay Fox

64% approve of CEO

56% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.6

Work/Life balance

3.5

Career opportunities

3.3

Culture & values

2.9

Senior management

Utah Transit Authority has an employee rating of 3.5 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Transit Authority employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

201 reviews

2.0

Nov 29, 2017

Awful company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free transit pass. Many other operators are fun to work with

Cons

Management treats operators like the are expendable machines that are easy to replace. If anything happens management tries to blame the operator in order to save company image even if it was not all the operators fault. Supervisors as well as managers refuse to take responsibility.

Utah Transit Authority Response

We agree that being a bus operator can be a challenging position at times - and is also critical to our success as an organization. We are consistently working with managers to ensure that they are listening to employee feedback and using it to better serve their team. We would like to hear more about your concern. Please feel to reach out to HR at jobs@rideuta.com or your HR Business Partner to provide us with additional information.

1.0

Jul 18, 2016

It is a nice place to work, except for the politics.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is a nice place to work, with out the politics. After Pinegree, things have not been the same.

Cons

Don't get me started. The rules are only for the workers. So it seems. The management and board need to live by the rules.

Utah Transit Authority Response

The Board and all management are working hard to regain public trust. Our entire culture is aimed at being safe in everything we do, championing fiscal responsibility, creating both a great place to work as well as value for our customers. You are encouraged to talk to your supervisor about your concerns to make UTA a great place to work.

3.0

Feb 21, 2015

Money was good but ultimately a dead end job.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay. Hard to get fired.

Cons

Top heavy management. All around incompetence. Nepotism. Long hours. Bad employees are rewarded. Hard workers ignored. Innovation is stifled.

Viewing 16 - 18 of 201 Reviews

Jobs at Utah Transit Authority

Facility Security Guard (Full Time, M-F Day and Swing Shift, South Salt Lake)

Parts Courier (Evening Shift)

Service Employee (Meadowbrook/South Salt Lake)

Service Employee (Meadowbrook/South Salt Lake)

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Utah Transit Authority

Utah Transit Authority reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Awful company to work for

It is a nice place to work, except for the politics.

Money was good but ultimately a dead end job.

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