VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)
avatar

Patty Wu

20% approve of CEO

30% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment for beginners.

Cons

If you don't do well under pressure then this may not be the job for you.

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VCA Response
4mo
Thank you for sharing your experience! As the first hello and last goodbye in our hospitals, CSRs play an important role in our hospitals. The job is very fast-paced and requires strong customer service skills.
3.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Not great management But big corporation with tons of locations

Cons

Pay Work load Management assistance

1.0
Jan 14, 2026

VCA

Recommend
CEO approval
Business Outlook

Pros

Helping animals was very fulfilling

Cons

Toxic environment with medical directors

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VCA Response
4mo
Thank you for sharing your feedback. VCA works to provide clear communication, dependable support, and resources that help hospital teams deliver world-class medicine. If you’d like to offer more insight into your experience, we welcome you to reach out to EmployeeConcerns@vca.com.
Viewing 49 - 51 of 2,354 Reviews

Glassdoor has 2,431 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.