Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

40% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 218 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 97 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 79 reviews)); "Staff is great and friendly." ((in 63 reviews)); "Good work environment." ((in 24 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 253 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 46 reviews)); "there is no work/life balance" ((in 44 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,354 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Dec 16, 2025

More concerend for their pockets than the animals

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

The only positive were my coworkers and the vet

Cons

This always felt very much like a sales joba nd not like we were helping animals,. You have to push, push, push. It's awful

VCA Response

4mo

Thank you for sharing this perspective. We understand comments like this often come from a place of concern for pets and the teams who care for them. At VCA, providing world‑class medicine is central, which is why we consistently invest in advanced medical tools, continuing education, and specialty‑level support across our hospitals to ensure our Associates can deliver the highest standard of care. We are committed to supporting both pets and the people who care for them, and we welcome the opportunity to hear more about your experience at EmployeeConcerns@vca.com.

1.0

Dec 5, 2025

Under Appreciated and Underpaid

Client service representative

Recommend

CEO approval

Business Outlook

Pros

You get to work with animals.

Cons

It’s been mentioned before, but the pay is far below the level of commitment required. Work/life balance was nonexistent. I was asked/made to work almost every holiday and was often asked to come in on days off. The sheer volume of work is not reflected in your paycheck. Doctors and Techs are extremely disrespectful towards front desk even though front desk is already taking the majority of the abuse from clients. However, they value the doctors and techs more and will not help you resolve these issues. They also don’t appreciate or reward loyalty. I worked for them for over a decade and made $20 an hour at the most. I never felt appreciated or safe working for VCA.

VCA Response

4mo

Thank you for sharing your feedback. We understand how challenging it can feel to be underappreciated. We encourage our leaders to recognize their teams regularly through performance conversations and our recognition platform, Tailwags. VCA continues to invest in competitive compensation and a comprehensive Total Rewards program that includes medical, dental, and vision coverage, paid time off, financial support programs, and mental‑health resources such as up to 12 free therapy sessions per year to support work–life balance and overall well‑being. We remain committed to improving the Associate experience and welcome you to contact us at EmployeeConcerns@vca.com if you’d like to share more about your experience.

1.0

Dec 5, 2025

Poor leadership

Veterinary technician, lvt

Recommend

CEO approval

Business Outlook

Pros

Great Clients and coworkers, ce and benefits

Cons

Poor senior leadership, micromanage, tolerance of bullying, no leadership support to Hospital

VCA Response

4mo

Thank you for taking the time to share this feedback. This is not the experience we want for our Associates. VCA is continuing to invest in leadership development, communication training, and accountability programs to ensure our managers are fostering supportive, professional, and values‑aligned environments across all hospitals. We take concerns like this seriously and would appreciate the opportunity to learn more about your experience. When you’re able, please reach out to us at EmployeeConcerns@vca.com so we can listen and support you.

Viewing 58 - 60 of 2,354 Reviews

Jobs at VCA

Group Vice President - PacSoCal

Group Vice President - PacNW & Hawaii

Clinical Training Specialist

Community Engagement Specialist

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More concerend for their pockets than the animals

Under Appreciated and Underpaid

Poor leadership

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