VCA reviews

2.9

41% would recommend to a friend

(2,354 total reviews)
avatar

Patty Wu

25% approve of CEO

31% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

animals growth potential learning exposure

Cons

mental health burnout communication pay environment supplies

avatar
VCA Response
10mo
We appreciate you sharing your experience. It’s great to hear that the learning and growth opportunities have been meaningful for you. We also understand the pressures that can come with the role, and we’re actively working to improve communication, support mental wellness, and ensure our teams have what they need to thrive. Your feedback helps guide those efforts thank you for being part of the mission. —VCA Team
3.0
Aug 6, 2025

Not great

Recommend
CEO approval
Business Outlook

Pros

Decent discount on pet food.

Cons

Management is unskilled. Cannot keep employees .

avatar
VCA Response
11mo
Thank you for sharing your experience. We're glad you found value in the pet food discount. We're sorry to hear about your concerns regarding management and employee retention. At VCA, we continuously strive to improve our workplace culture and leadership development. Your feedback is important, and we encourage you to reach out to EmployeeConcerns@vca.com so we can better understand and address these issues. Wishing you the best in your future endeavors.
2.0
Jul 28, 2025

toxic

Recommend
CEO approval
Business Outlook

Pros

caring for pets and working with smart doctors

Cons

management needs to be educated on how to manage

avatar
VCA Response
11mo
Thank you for your feedback and for your time as a part-time CSR at VCA. We’re glad to hear you enjoyed working with our compassionate teams and skilled doctors, our people truly make the difference. We also hear your concerns about management. At VCA, we’re actively investing in leadership development through structured training programs, mentorship, and performance coaching. Our goal is to ensure that every manager is equipped not only with operational skills but also with the emotional intelligence and communication tools needed to support their teams effectively. We’re committed to creating a workplace where every team member feels heard, respected, and empowered. Your feedback helps us move closer to that goal, thank you for sharing it.
Viewing 88 - 90 of 2,354 Reviews

Glassdoor has 2,431 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.