Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 204 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 98 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 75 reviews)); "Staff is great and friendly." ((in 67 reviews)); "Good work environment." ((in 23 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 260 reviews)); "Some managers have difficult managig styles." ((in 60 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 47 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 46 reviews)); "there is no work/life balance" ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

41% would recommend to a friend

(2,354 total reviews)

Patty Wu

25% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Mar 24, 2025

Decent

Regional operations director

Recommend

CEO approval

Business Outlook

Pros

I loved who I worked with. I would work here again.

Cons

Not good at communication on the why's at time in difficult decisions. But will answer if you ask for clarity

VCA Response

1y

Thank you for taking a moment to share your thoughts. It's great to hear you enjoyed working with your team. Transparent communication is what we strive for, so please know that we value your feedback. When you have a moment, please get in touch with your Associate Relations Team to discuss these concerns or send an email to AssociateConcerns@vca.com. Thank you.

2.0

Mar 21, 2025

mid

Kennel attendant

Recommend

CEO approval

Business Outlook

Pros

dogs, discounted vet care, cats

Cons

horrible manager, catty coworkers, lots of drama

VCA Response

1y

The behavior you shared about does not represent the best of VCA, and we appreciate you taking a moment to bring this to our attention. Feedback from our Associates is valuable and we will ensure yours is shared with leadership. Thank you.

3.0

Mar 21, 2025

Greedy corporate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great doctors, teammates, clients! Love making a difference and helping animals.

Cons

As stated many times over, corporate does not care about the employees in the clinics that are actually the ones making money for them. Inflation is hitting hard and they have done NOTHING to keep up with the times. In fact, they have done the opposite and are cutting employee’s hours, which on my paycheck, essentially shows like a demotion. I was already living paycheck to paycheck, but I am now no longer able to pay my bills. What makes this even more ridiculous is that their service prices have increased and do so on the regular. We are the most expensive hospital around and MARS is a billion dollar company. My coworkers and I work so hard and are not compensated accordingly. They say they appreciate us? Well money speaks and is kinda the reason why we’re here.

VCA Response

1y

Thank you for this feedback. We invest in supporting the wellbeing and development of our Associates across the organization, in every role - from discounts to training, mentorship and benefits. We know this is hard work, and concerns from our Associates are important to us. Please contact your Associate Relations Team to discuss this or send an email to AssociateConcerns@vca.com when you're able.

Viewing 151 - 153 of 2,354 Reviews

Jobs at VCA

Medical Assistant/Front Desk

Client Service Representative

Client Service Representative

Medical Assistant (Delaware County)

Briarcliff Animal Hospital - Client Service Representative

VCA

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Decent

mid

Greedy corporate

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