Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 215 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 101 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 78 reviews)); "Staff is great and friendly." ((in 64 reviews)); "Good work environment." ((in 22 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 245 reviews)); "Some managers have difficult managig styles." ((in 63 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 47 reviews)); "there is no work/life balance" ((in 44 reviews)); "Upper management is clueless." ((in 43 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

41% would recommend to a friend

(2,355 total reviews)

Patty Wu

25% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Work/Life balance

2.7

Culture & values

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Mar 8, 2025

Run

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Most of the support staff is awesome!!!

Cons

High tur over amongst both support staff and upper management. Major overhaul need with the technical management staff. Very stressful and toxic

VCA Response

1y

VCA is committed to maintaining a supportive work environment, and it's important to us to ensure our Associates are able to thrive and grow in their careers. We would welcome the chance to discuss your concerns, and we ask that you get in touch with your Associate Relations Team or email AssociateConcerns@vca.com to continue the conversation. Thank you.

4.0

Mar 7, 2025

Good benefits, Unfair pay

Care concierge

Recommend

CEO approval

Business Outlook

Pros

good benefits, would like more benefits

Cons

hard to get time off, short staffed, poor management

VCA Response

1y

Thank you for sharing your thoughts. Although we're glad to hear that you appreciate the benefits we offer, ensuring our Associates have the support they need to do this important work is a priority for us. We encourage you to reach out to your Associate Relations Team or email AssociateConcerns@vca.com to further discuss your concerns. Thank you.

4.0

Mar 6, 2025

Passion and unforgettable people

Strategic operations manager

Recommend

CEO approval

Business Outlook

Pros

I work with some of the brightest and most passionate people< who just want to help our pets and families. You have the freedom to have an opinion / idea and feel like you are being heard. It's not like every other job out there; one person can make a difference here and if you want to be a part of the change I recommend starting / moving your career to VCA. You will get so much experience in a plethora of areas and if in hospital doesn't work out for your family, they do offer remote positions. Now you won't be able to be with animals all day, but you will be able to hep contribute to their care in so many other ways. The benefits are some of the best I have seen out there from personal insurance, mental health help and pet care discounts.

Cons

The pet health field is not for everyone. If I were to mention a con it would be that your work is important and there are so many things to do and keep up with to ensure proper care not only for our pets but for our clients too. You need to be able to think quick on your feet in most roles and be able to multi-task as a top skill.

Viewing 163 - 165 of 2,355 Reviews

Jobs at VCA

Front Desk Receptionist

Client Service Representative

Client Service Representative

Client Service Representative

VCA

VCA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Run

Good benefits, Unfair pay

Passion and unforgettable people

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