Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

40% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 210 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 95 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 75 reviews)); "Staff is great and friendly." ((in 63 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 259 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 46 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 44 reviews)); "there is no work/life balance" ((in 43 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,354 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

3.0

May 20, 2026

Good teaching opportunities but limited advancement options

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great company to work for if you are trying to get your toes wet. VCA has a lot of teaching hospitals.

Cons

Not much opportunity for advancement, cliquey staff members,

3.0

May 11, 2026

Benefits are good, but pay and hours are low

Groomer

Recommend

CEO approval

Business Outlook

Pros

Benefits 401k health insurance vacation time off

Cons

Low pay Low hours No bonus

1.0

May 11, 2026

Worst time

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Easy entry to veterinary field

Cons

Terrible pay Stressful Rude coworkers, managers, and doctors at times Terrible training to the point where I wanted to quit multiple times, CSR lead who is barely helpful and never up front when you need them, rude to clients and staff, gossips about everyone and clearly plays favorites. This hospital could be great with different management and employees who feel valued

VCA Response

2w

Thank you for sharing this feedback. We take concerns about leadership behavior, respect, and psychological safety seriously, and we recognize how discouraging it can feel when expectations and support are not aligned. At VCA, we are focused on strengthening leadership capabilities across our hospitals through ongoing development, including programs like Crucial Conversations, to support thoughtful, respectful communication and a positive team environment. We also continue to invest in building strong care teams—prioritizing appropriate support‑staff‑to‑doctor ratios and developing our technicians so Associates feel valued and supported in their roles. Our goal is to create workplaces where people feel comfortable speaking up, confident in the care they provide, and supported by the team around them. Feedback like this matters as we continue to strengthen the Associate experience and care for those who care for pets.

Viewing 16 - 18 of 2,354 Reviews

Jobs at VCA

Animal Care Attendant

Animal Care Attendant

VCA

VCA reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good teaching opportunities but limited advancement options

Benefits are good, but pay and hours are low

Worst time

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