VCA reviews

2.9

41% would recommend to a friend

(2,357 total reviews)
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Patty Wu

26% approve of CEO

31% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,357 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Jan 15, 2025

It’s all about the money

Recommend
CEO approval
Business Outlook

Pros

Good Benefits for employees and up to 4 pets

Cons

They’ve turned our previous private practice into a business that had always focused on building relationships with our clients and their pets, to pure quantity over quality. Raised prices so dramatically that we are heads and tails FAR more expensive than any other veterinarian office in the whole county. They constantly are moving the goalpost for where they want the labor percentage to be (lower and lower). They want maximum appointments with few staff. Not good patient care when this happens. Pay only decent if you are a Veterinarian, but this is a veterinary problem in general.

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VCA Response
1y
Thank you for expressing your concerns, and for the valuable work you do. Everyone is responsible for delivering the quality pet care we are known for, and our top priority is the well-being of our patients. We are eager to discuss your concerns, and ask that you get in touch with your Associate Relations Team or email AssociateConcerns@vca.com.
1.0
Jan 14, 2025

Poor experience

Recommend
CEO approval
Business Outlook

Pros

Good discount for employee pets

Cons

Hospital has very poor management

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VCA Response
1y
VCA is committed to developing leaders and driving accountability for behaviors that don't support our values. We are continuing to invest in trainings and materials for our management. Thank you for the time you spent on our team, and for sharing your feedback.
3.0
Jan 14, 2025
Recommend
CEO approval
Business Outlook

Pros

You will get discounts for your pets

Cons

Not enough pay and some management is fine and others is bad

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VCA Response
1y
We value these insights, as we strive to provide unmatched support for our Associates. Thanks for sharing your experience, and we wish you the best in your career.
Viewing 196 - 198 of 2,357 Reviews

Glassdoor has 2,434 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.