Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (276) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (48) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 212 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 93 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 75 reviews)); "Staff is great and friendly." ((in 69 reviews)); "Good work environment." ((in 26 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 259 reviews)); "Some managers have difficult managig styles." ((in 62 reviews)); "there is no work/life balance" ((in 49 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 47 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

41% would recommend to a friend

(2,357 total reviews)

Patty Wu

26% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,357 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 11, 2025

Some changes in company leadership aren't best for pets and staff

Certified veterinary technician

Recommend

CEO approval

Business Outlook

Pros

-veterinary care is top notch -VCA promotes good animal care standards -Salaries are middle of the road -Good recognition of CVT's vs unlicensed techs

Cons

-Things changed when Mars joined the company -more money driven rather than patient care driven -bonuses for selling best care options went away-I was behind selling pet parents on best care options regardless but making the whole staff feel like they could make a difference in their own earnings was helpful, when that went away so did some of the motivation to push for best care. -did not have CE reimbursement for techs outside of their own CEs

VCA Response

1y

We appreciate you taking the time to provide your input. Everyone is responsible for providing the high quality care that VCA is known for, and tools like Glassdoor are incredibly valuable platforms for leaders to get real-time and honest feedback. We will be sharing your comments with top leadership. Thank you for all of your hard work while you were a member of our team.

2.0

Jan 10, 2025

Corporate woes

Veterinary technician

Recommend

CEO approval

Business Outlook

Pros

Provide decent benefits, good corporate presence all the time

Cons

Not enough employee support, all about the money

VCA Response

1y

Although we're glad to hear that you appreciate the benefits we offer, ensuring our Associates have the support they need to do this important work is a top priority for us. Please get in touch with your Associate Relations Team or email EmployeeConcerns@vca.com to discuss this concern further.

4.0

Jan 10, 2025

Pros and Cons

Department administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Good Benefits if you have pets, they offer up to 100% off different services

Cons

Hard to move up the ladder.

VCA Response

1y

We appreciate this feedback, as it's important to us that our Associates have opportunities to unleash their power. We're pleased to know you found value in the benefits we offer!

Viewing 202 - 204 of 2,357 Reviews

Jobs at VCA

Medical Assistant/Front Desk

Client Service Representative

Fair Oaks, CA

View job

Client Service Representative

Veterinary Receptionist

Customer Service Representative

VCA

VCA reviews

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Some changes in company leadership aren't best for pets and staff

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