VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)
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Patty Wu

20% approve of CEO

30% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Feb 20, 2013
Recommend
CEO approval
Business Outlook

Pros

-Office Manager was a Tech for a long time and understands and values his employees. -Entire staff from Reception, Kennel, Vets, and Techs all get along, drama-free. -Flexible about bringing your pets into work. -Offer 10 hour days for 4 day work weeks.

Cons

-Location can be a little sketchy, but security is available at night. -Pay is low compared to other clinics.

1.0
Feb 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Great DVM's trying to work withing the boundries set by a corp. mindset.

Cons

Manages with fear and intimidation, many pets died because pricing was unrealistic, very low moral and absolutely no respect for staff members either dr, tech,front desk. Upper management is without morals or professional judgement , they have no soul.

1.0
Jan 19, 2013
Recommend
CEO approval
Business Outlook

Pros

good pet discounts, great coworkers, most doctors are wonderful and great to work with, flexible schedule, some sweet pets among the spoiled and poorly behaved ones...

Cons

poor pay, HORRIBLE health insurance with an unaffordable deductible, insulting pay raises (if any at all), no reviews, lack of recognition, lack of encouragement for technicians, constant feeling of guilt if you ever want to take a vacation. Management never acknowledges any contributions from the team and takes all the credit. Supervisors are put into those positions but then left with their hands tied in many situations but then questioned as to why certain things aren't done because it's "in their job description". Clueless regional team that honestly seems to know nothing about veterinary medicine, inept regional medical director that is unprofessional and unhelpful. Corporate puts money in areas that is wasteful, i.e. branding heart worm and flea and tick products to actually try and compete with internet pharmacies. Our hospital had broken equipment, faucets, kennel doors, cabinets, clogging drains, sharp metal pieces in cages, floors coming up, and nothing was ever fixed. Under-qualified and under-educated staff members were pushed into technician roles and forced into learning tech skills, often to the detriment of patients....it was cheaper to pay these people $11 an hour instead of paying a qualified technician. Technicians forced to do many tasks that are illegal in other states. If you were a qualified technician, VCA would prefer to mold you into a manager and had no interest in you furthering or enhancing your technician skills because they feel that technicians are a dime-a-dozen and are paid as such.

Viewing 2287 - 2289 of 2,354 Reviews

Glassdoor has 2,431 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.