VCA reviews

2.9

40% would recommend to a friend

(2,354 total reviews)
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Patty Wu

20% approve of CEO

30% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,354 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Oct 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Staff benefits for pet care are very good. Outside of that the commitment to employees is non-existent.

Cons

Very long hours without adequate pay. No flexibility for family/career balance. The goal for patients to be treated with the utmost care come far behind how much the company is making.

3.0
Sep 9, 2012
Recommend
CEO approval
Business Outlook

Pros

I worked at VCA Hawthorn in Vernon Hills, and I had great co-workers. They were the only reason I enjoyed my job so much, the doctors were great as well as the head technician and the kennel staff.

Cons

I would get called off when it was too slow for me to come in. This was a total bummer since I was full time but barely making 36 hours a week, which I was told would over time get closer to 40 hours a week, but with getting called off all the time my hours were only reduced and I was scared of losing health benefits due to such low hours. They make you punch out for lunch, and you only get 30 minutes anyways so I didn't understand the reasoning for punching out for such a short lunch break. They paid me well, but when I quit and they had the kennel assistant move up to my position since she basically knew everything anyways, they barely raised her minimum wage pay rate and I still have no idea why. She is still, 1.5 years later, writing letters to VCA to try and get her pay higher, closer to what a technician should be paid. Honestly that whole situation just saddens me and I dislike how VCA feels like they can get away with paying people so poorly.

1.0
Aug 29, 2012

Management terrible

Recommend
CEO approval
Business Outlook

Pros

Great specialists, and some co workers were very helpful.

Cons

Mananagement only cares about money. Everyone is replaceable, even long term employees. Manager who is manager was only there two years and managed to become manager above many other employees who were dedicated, hard working and have been there. She takes advantage of her power and is only interested in pleasing upper management otherwise sits in her office all day online. Comes In late everyday then stays later but takes multiple cigarette breaks and leaves throughout day, " works from home". Chastises people when sick but is constantly taking personal leave for wedding duties or to plan "hospital events" from home, sickening. Employees are upset and that is why there is such a high turnover rate. Most employees are only there 1 year average.

Viewing 2296 - 2298 of 2,354 Reviews

Glassdoor has 2,431 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.