Valet Living reviews

3.1

54% would recommend to a friend

(812 total reviews)
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Shawn Handrahan

52% approve of CEO

41% positive business outlook

Valet Living has an employee rating of 3.1 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valet Living employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

812 reviews
1.0
Jun 30, 2015

Who's running the ship?

Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with some very professional, dedicated people who are doing a great job despite difficult circumstances.

Cons

Uncaring, unresponsive, disconnected leadership that seems more interested in expanding the executive team fraternity than actually running the company. Majority of the executive leadership (most of which do not live in the Tampa Bay area) are being seen less and less in the office and they are virtually non-existent in any form (conf calls, visits, emails, etc) out in the field. One has to wonder if they are so satisfied with the job they are doing that they have just decided to hit the auto-pilot button and spend their time on extracurricular activities and endeavors. The company seems to be just drifting along and no one wants to take command, grab the wheel and steer the ship. The current management style (I dare not use the word "leadership") seems to be to find people who who will fall in line and will question or challenge nothing and will adhere strictly to a plethora of rules, regulations, and metrics that can be instituted at various levels.

2.0
Sep 16, 2025

Tough

Recommend
CEO approval
Business Outlook

Pros

You're by yourself most nights, so if you don't like socializing, this is a nice job. The hours for this job are good for fulltime employees looking for extra gig work at night.

Cons

The effort is far too demanding for the pay. Imagine doing 50 lb dumbbell farmer walks up and down 50+ flights of stairs in the span of 2 hours, and if you're in Arizona like me, the summer nights of 110+ degrees will nearly kill you. At the end of the night, you'll collapse in your car and won't recover for another 20+ minutes and will realize you didn't even make more than $30 for that amount of effort that night. (if you're an efficient worker, you will be paid less, since you finished the job faster) I don't think even construction workers are made to work this intensely in that short of a time period. Just get a job at Mcdonalds. They will pay the same but your body won't die. Or go work construction. I heard HVAC pays pretty good. Some apartment complex are better than others. The apartment I was assigned to had FAR too many staircases. 50+ in one night, because each apartment had it's own staircase, and I had to walk up every staircase to check each door, in case anybody had any trash that was hidden by balcony walls. The apartment that I was trained at, however, had only 12 or so staircases, so the workload was much easier. If you're lucky to get an easy apartment complex and don't mind the workload, stick wtih it. It's not a bad job otherwise.

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Valet Living Response
9mo
Thank you for sharing your detailed feedback. We recognize that the Service Valet role can be physically demanding, particularly in environments with high heat or multiple staircases. We strive to ensure workloads are manageable and that associates feel fairly compensated for their efforts. Your input is valuable, and we’ll continue to use feedback like this to evaluate ways we can improve the experience for our team.
1.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

There is no pros working for this company.This was a great company to work for however not sure what happened. They literally want you to fly through the hallway & be done in a hour & half. Residents have four or five bags you have to pick all of them up especially on sunday night.

Cons

Again there's nothing to look forward with this company.valet living is not the same company I use to work for. They are having the worse rating on Google & I hope it continues if they don't change.

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Valet Living Response
10mo
Thank you for sharing your perspective and for your many years with Valet Living. We’re sorry to hear your recent experience didn’t match the positive one you had in the past. We know our Service Valets work hard, and we’re continuously reviewing workloads, processes, and support to ensure they are fair and manageable. While expectations and procedures may have changed over time, our goal remains to provide a safe, respectful, and supportive work environment. Your feedback has been shared with our leadership team so we can continue improving.
Viewing 52 - 54 of 812 Reviews

Glassdoor has 835 Valet Living reviews submitted anonymously by Valet Living employees. Read employee reviews and ratings on Glassdoor to decide if Valet Living is right for you.