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      Valet Living

      Engaged Employer

      Valet Living reviews

      3.1

      52% would recommend to a friend

      (812 total reviews)
      avatar

      Shawn Handrahan

      49% approve of CEO

      39% positive business outlook

      Ratings by category

      3.3

      Work/Life balance

      3.2

      Diversity & inclusion

      2.9

      Culture & values

      2.9

      Compensation and benefits

      2.8

      Senior management

      2.6

      Career opportunities

      Valet Living has an employee rating of 3.1 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valet Living employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      812 reviews
      1.0
      Sep 25, 2025

      Break your body for nothing and get scolded by an AI that doesn't work

      Valet trash collector
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work by yourself at your own pace, unless the AI says you cant.

      Cons

      Valet living will expect you to do physical labor that will leave you exhausted and hurt. When you get injured you will be pressured to return to work as soon as possible even if you are not ready to safely return to work. The budget per property is not decided by what is achievable but rather by an inaccurate AI that gives unrealistic time budgets that you will be heavily pressured to meet.

      avatar
      Valet Living Response
      9mo
      Thank you for taking the time to share your perspective. While we don’t comment on the specifics of individual experiences, I do want to be clear that at Valet Living, the safety and well-being of our associates is always our top priority. The work of our Service Valets is active by nature, but no associate should ever feel unsupported or pressured when it comes to their health, performance, or ability to do their job. We continuously review our processes and tools to ensure they are fair, accurate, and aligned with both our company standards and the feedback we receive from the field. We’re committed to creating a safe, respectful, and supportive environment for every member of our team, and we take all feedback seriously as part of that ongoing effort. We appreciate you sharing your thoughts and wish you the best moving forward.
      1.0
      Jul 22, 2025

      *Signers A Must Read*

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Umm they still give a paycheck if that counts? If not then none.

      Cons

      Signers,- I have enjoyed working for this company. For the last 10 years. Minus the last 2. It’s now a completely toxic environment. VL has announced to us and your property managers that we only work at night. Sounds great, however that’s what we been doing. We haven’t did daytime field work in years. They are making this sound good. However, it’s not they are going to give us a much larger work load. They are doing massive layoffs have already announced this publicly as well hinge our workloads increasing. Mine is increasing by 33%. I have counterparts all across the country. From Dallas to Atlanta, and L.A. They are saying the same thing. We can’t take care of the properties we have efficiently. Trust us we can’t ask your property managers. Now they are going to increase our work load only tarnishing our quality of service even more

      avatar
      Valet Living Response
      11mo
      Thank you for taking the time to share your feedback, and more importantly, for your 10 years of service with Valet Living. It’s clear from your message that the recent changes have been challenging, and we want you to know your concerns are heard. These updates to our Operations management structure were made with careful consideration and are part of a broader effort to better position our teams for long-term success. As part of a broader effort to enhance our service model and increase efficiency, these adjustments are designed to better align with client expectations while supporting long-term growth. We’ve adjusted responsibilities and expanded centralized support to help our field teams stay focused on delivering quality service to the communities we serve. We also want to clarify that the move to reinforce our overnight service model was based on our standard hours of operation and isn’t intended to misrepresent the work our teams have always done. We hear your concern about messaging and transparency and will continue to reinforce clearer communication moving forward. We know there’s still work to do, and we’re committed to making thoughtful, long-term decisions that support both our associates and the residents we serve. Your voice matters in that process. If you’re open to it, I’d welcome a direct conversation to better understand your experience and explore ways we can improve. My email is antonio.fiorentino@valetliving.com.
      2.0
      Jul 1, 2025

      Good exercise get paid to work out

      Service valet
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great exercise. Independence. Reliable part time work.

      Cons

      Hard work for low pay. Very hard to get a raise, if ever. You’ll never get a bonus, a thank you, a gas car, a car wash, a promotion. You’re expected to take EVERYTHING now- even if it isn’t up to “standards” like trash bag ripped, leaking, too heavy you’re still expected to take it. If you disagree with anything most likely you’ll be taken off the schedule. No PTO holidays off but no pay, and works gonna be harder the day after for sure because you didn’t pick up the trash the day before.

      avatar
      Valet Living Response
      1y
      Thank you for your feedback and for the work you do as a Service Valet. We're glad to hear you value the flexibility and independence the role offers. At the same time, we understand your concerns around compensation, recognition, and job expectations. Our Service Valets are the foundation of our business, and we're committed to continuously improving how we support and show appreciation for the work you do. This includes fair pay, consistent guidelines, clear expectations, and the equipment and resources needed to perform the job safely and effectively. Your input is valued and will be shared with our leadership team. If you’re open to connecting directly, I’d welcome the conversation. You can reach me at antonio.fiorentino@valetliving.com.
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      ReviewsValet Living reviews

      Glassdoor has 836 Valet Living reviews submitted anonymously by Valet Living employees. Read employee reviews and ratings on Glassdoor to decide if Valet Living is right for you.