Valet Living reviews

3.1

52% would recommend to a friend

(812 total reviews)
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Shawn Handrahan

49% approve of CEO

39% positive business outlook

Valet Living has an employee rating of 3.1 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valet Living employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

812 reviews
1.0
Apr 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Company card, truck, phone, and laptop provided. Plenty of exercise and potential to “work from home.”

Cons

Truck has an AI GPS that monitors everything and will even flag you for unsafe driving if you scratch your nose. Split shifts aren’t true as you’ll spend most of your morning responding to office complaints about missed trash, so you’ll have to go collect anything missed and report it into the app with photos. Staff isn’t paid well and have low determination to work so you’ll be collecting trash at 1-4 communities a night. No real days off since contract for communities are collection nights either Sunday-Thursday or Sun. Mon. Tues. Thurs. Friday or the occasional community with 6 or 7 night collections. Sales team will be a constant thorn in your side talking to your offices and causing more problems without understanding the logistics or realistic possibilities of completing their promises.

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Valet Living Response
3y
Thank you for taking the time to share your experience working at Valet Living. Your feedback is invaluable in helping us improve our operations and create a better work environment for our associates. We are sorry to hear that you faced some challenges during your time with us, including the sensitivity of our AI GPS system, unclear communication about shift schedules, low pay rates, and a heavy workload. We appreciate you bringing these issues to our attention and would like to assure you that we are taking steps to address them. To start, we ensure that our team members provide more clear and concise communication about shift schedules and days off to our candidates during the interview process. The District Manager position has a variable shift which includes morning, afternoon, and potential evening hours based on the district's needs. Regarding pay rates and motivation, we understand the importance of fair compensation and incentives to motivate our team. We have continuously reviewed our pay structures and worked to implement changes to create a more equitable and motivated workforce. Thank you again for sharing your thoughts with us, and we wish you all the best in your future endeavors.
1.0
Mar 24, 2023
Recommend
CEO approval
Business Outlook

Pros

You can work remotely for part of the day.

Cons

You will be expected to answer phone calls and emails for about 70 hours a week. The job is nothing like the job description. Be ready to do front-line work plus constantly hire and respond to angry clients.

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Valet Living Response
3y
Thank you for taking the time to share your feedback with us. We appreciate your honesty and we're sorry to hear that your experience with us did not meet your expectations. At Valet Living, we value our associates and strive to create a positive and productive work environment. We understand that the job responsibilities can be demanding at times, but we do our best to support our associates and provide them with the resources they need to succeed. We would like to clarify that the job description provided to you during the hiring process is a general overview of the role and responsibilities. However, as our business evolves, the job requirements may change and additional responsibilities may be required. We apologize if this was not made clear to you at the outset. We take all feedback seriously, and we will use your comments to evaluate our current processes and make improvements where necessary. Thank you again for sharing your thoughts with us, and we wish you all the best in your future endeavors.
5.0
Mar 17, 2023
Recommend
CEO approval
Business Outlook

Pros

I love it. Doing what you love is rare.

Cons

The lazy, sedentary lifestyles is what produce a con. Just my opinion.

Viewing 196 - 198 of 812 Reviews

Glassdoor has 836 Valet Living reviews submitted anonymously by Valet Living employees. Read employee reviews and ratings on Glassdoor to decide if Valet Living is right for you.