Does Valor Global pay their employees well?

According to anonymously submitted Glassdoor reviews, Valor Global employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Valor Global. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Valor Global?

61% of Valor Global employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Valor Global 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Valor Global?

Customer Service Representative (65) , Customer Service Representative (CSR) (29) , Viewer Experience Advocate (8) , Customer Service Agent (7) , Call Center Agent (6) , Customer Service (CSR) (6) , Trainer (6) , VXA Advocate (6) , Customer Service (5) , Operations Manager (5) , Team Leader (5) , Operations Supervisor (4) , Recruiter (4) , Vxa (4) , Sales Agent (3)

What are the pros of working at Valor Global according to real employee reviews?

"Remote work from home easy" ((in 19 reviews)); "Great ambience and great Management" ((in 14 reviews)); "People you work with are great" ((in 12 reviews)); "Benefits are decent." ((in 6 reviews)); "Good colleagues" ((in 5 reviews))

What are the cons of working at Valor Global according to real employee reviews?

"Low pay and short contracts" ((in 16 reviews)); "Low salary and no career growth" ((in 7 reviews)); "Horrible communication from HR, Management, and training is awful." ((in 6 reviews)); "Bad managers and hard to learn new things." ((in 4 reviews)); "Salary disputes, There is one OM that has hatred on other cluster on which tolerating her/his cluster as well for having bad behaviour" ((in 3 reviews))

What are employees saying about Valor Global layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Valor Global layoffs and their outlook for job security at Valor Global in 2026.

What are the top reviewed Valor Global locations?

Phoenix , Arizona City , Meridian , Nampa , Mesa , Peoria , Dallas , Houston , Boise , Idaho Falls , Chicago , Grandview , Florence , Gilbert , Glendale , Scottsdale , Tempe , Black Canyon City , Prescott Valley , Tucson , Petal , Laguna Woods , Santa Monica , Olympia , Jacksonville , Florida City , Dallas-Fort Worth

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Valor Global

Valor Global reviews

3.3

61% would recommend to a friend

(306 total reviews)

Simer Mayo

60% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

Valor Global has an employee rating of 3.3 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valor Global employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

306 reviews

3.0

Jan 27, 2026

Pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Variety of days off due to holidays

Cons

Long hours of working days

Valor Global Response

5mo

We appreciate you sharing your thoughts. Your feedback is important to us at Valor Global®, and we remain committed to learning and growing as an organization.

3.0

Dec 19, 2025

Valor Global

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Remote Flexible Great Management Understanding

Cons

Managment is not always there to help when needed

Valor Global Response

6mo

We appreciate you sharing your thoughts. Your feedback is important to us at Valor Global®, and we remain committed to learning and growing as an organization.

3.0

Dec 13, 2025

None

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work positions that were available

Cons

Change back to the office

Valor Global Response

6mo

We appreciate you sharing your thoughts. Your feedback is important to us at Valor Global®, and we remain committed to learning and growing as an organization.

Viewing 7 - 9 of 306 Reviews

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Jobs at Valor Global

Customer Service Representative

Customer Service Representative Remote

Bilingual Call Center Representative

Spanish Bilingual Team Manager

Phoenix, AZ

View job