Does Valor Global pay their employees well?

According to anonymously submitted Glassdoor reviews, Valor Global employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Valor Global. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Valor Global?

61% of Valor Global employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Valor Global 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Valor Global?

Customer Service Representative (65) , Customer Service Representative (CSR) (29) , Viewer Experience Advocate (8) , Customer Service Agent (7) , Call Center Agent (6) , Customer Service (CSR) (6) , Trainer (6) , VXA Advocate (6) , Customer Service (5) , Operations Manager (5) , Team Leader (5) , Operations Supervisor (4) , Recruiter (4) , Vxa (4) , Sales Agent (3)

What are the pros of working at Valor Global according to real employee reviews?

"Remote work from home easy" ((in 21 reviews)); "Great ambience and great Management" ((in 14 reviews)); "People you work with are great" ((in 12 reviews)); "Personnel and training was good" ((in 8 reviews)); "Good and friendly Work environment" ((in 6 reviews))

What are the cons of working at Valor Global according to real employee reviews?

"The pay is low and the systems are a little old" ((in 15 reviews)); "Low salary and no career growth" ((in 6 reviews)); "Bad managers and hard to learn new things." ((in 5 reviews)); "Salary disputes, There is one OM that has hatred on other cluster on which tolerating her/his cluster as well for having bad behaviour" ((in 3 reviews)); "The workload is not reasonable and no work life balance" ((in 3 reviews))

What are employees saying about Valor Global layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Valor Global layoffs and their outlook for job security at Valor Global in 2026.

What are the top reviewed Valor Global locations?

Phoenix , Arizona City , Meridian , Nampa , Mesa , Peoria , Dallas , Houston , Boise , Idaho Falls , Chicago , Grandview , Florence , Gilbert , Glendale , Scottsdale , Tempe , Black Canyon City , Prescott Valley , Tucson , Petal , Laguna Woods , Santa Monica , Olympia , Jacksonville , Florida City , Dallas-Fort Worth

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Valor Global

Valor Global reviews

3.3

61% would recommend to a friend

(306 total reviews)

Simer Mayo

60% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

Valor Global has an employee rating of 3.3 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valor Global employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

306 reviews

2.0

Jul 2, 2019

High school diploma

Customer service representative and finance advisor agent

Recommend

CEO approval

Business Outlook

Pros

Great workplace and environment

Cons

The food , the managers

1.0

Jun 23, 2019

Viewer Experience Advocates

Viewet experience advocate

Recommend

CEO approval

Business Outlook

Pros

Morning shift, good food choices in the break room.

Cons

They will fire you for whatever reason, all because they over staffed themselves. They don’t care to help you at all, and at the last minute change things to try and throw you off or claim it was this way all along when it wasn’t. All managers pick favorites. Some managers will use you and make you pay for stuff but never pay you back either. Worst company I have ever worked for. And there reason for fire was bogus. They laid off over 50 people in 2 days.

Valor Global Response

We appreciate your candid feedback. Regarding firing of people- We apologize if there’s some confusion. We do move many agents to new campaigns with opportunity for promotion and raise. Valor holds to a culture that admires it’s people, is passionate about making a difference and exceeds expectations. Some people are not always a cultural fit. We take all current and employees concerns seriously. We’d love to discuss your comments in further detail to better our processes. Please contact us at hr@valorglobal.com at your convenience. We wish you the best on your journey!

3.0

May 30, 2019

Is a good start

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working enviroment is nice and people is willing to help you

Cons

Salary can be better but it doesn´t mean that is bad

Viewing 295 - 297 of 306 Reviews

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Jobs at Valor Global

Customer Service Representative

Customer Service Representative Remote

Personal Financial Planner

Bilingual Call Center Representative