I used to love it here at Vanguard, now I get sick to my stomach thinking of going to work.
Pros
Very good benefits package and decent work/life balance.
Cons
The decisions made by management are born out of a need to put feathers on caps rather than serve the needs of the clients. Internally, their organization restructuring has a terrible impact on morale. The changes I've personally witnessed show clearly Vanguard's disregard for experience and specialized knowledge. They do not respect their long-term loyal employees. For example, currently they are restructuring Flagship. They have hired mainly outside reps, and they have denied positions to current reps who are now forced to continue servicing their existing clients with smiles on their faces while given virtually no time to perform their new task of going out and finding a job within the company. Now the clients who are being serviced by these new outside people are suffering while these rookies are trying to figure out the Vanguard systems and process. Vanguard promised these clients that as Flagship members, they would get more experienced reps, but that is a promise they are ignoring.
