Vanguard reviews

3.7

68% would recommend to a friend

(6,299 total reviews)

Salim Ramji

75% approve of CEO

66% positive business outlook

Vanguard has an employee rating of 3.7 out of 5 stars, based on 6,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vanguard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Jul 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are still good, but have been declining. It's a better place to start your career right out of school as opposed to being mid career and moving there.

Cons

Most of the company has moved towards a call center type. Promotions seem to go to the person who has been around the longest, not the most qualified.

2.0
Jun 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Vanguard has great benefits especially when it comes to paid time off, which is absolutely necessary because otherwise you'd waste away in a sea of cubicles waiting for a beep in your ear so some client could gripe about something that's out of your control.

Cons

Unfortunately everyday is much like the one that preceded it. I feel like I'm living the movie "Office Space". See, I'm in a "sales" role, though I have no real incentive to close a client because my paycheck is the same regardless. Fortunately for me management also doesn't care if I close the client; they only care if a third party listening to the call thinks I covered everything on a checklist. The people who succeed sound like robots. So though my day and my calls aren't technically scripted, it definitely feels that way. Sadly, every upward progression through the company still leaves you tethered to a phone.

3.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

The company has a good benefits package including a good 401K plan with generous company contributions, 20 days of PTO and an option to buy 5 more.

Cons

The downside is that the pay is lower than the average in the industry. The job is positioned in a call center so you vacation will depend on availability and call volumes. You have to follow a scheduling system that allows no flexibility.

Viewing 6169 - 6171 of 6,299 Reviews

Glassdoor has 6,990 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.