Vanguard reviews

3.7

68% would recommend to a friend

(6,296 total reviews)

Salim Ramji

75% approve of CEO

66% positive business outlook

Vanguard has an employee rating of 3.7 out of 5 stars, based on 6,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vanguard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Aug 30, 2008
Recommend
CEO approval
Business Outlook

Pros

I would rate the starting salary at Vanguard for my own job role as above average, though I'm not entirely certain that this would hold true for everyone. Likewise, workload is quite reasonable.

Cons

The operating environment is extremely political in nature, leading to a prevailing culture of backbiting and dishonesty. Surviving here for over ten years automatically gets you a doctorate in Political Science. The company treats most of the crew as though they are owned by the company rather than employed by them. If you do not fall into their perception of what constitutes an ideal crewmember in terms of personal philosophy you will be targetted for reprisal. Promotions often occur only when a personal relationship exists between the promoting manager and the promoted individual. Work ethic and general competency seem to take a back seat to personal relationships and personal preferences. This often results in managers being promoted to positions they cannot handle as they are generally ignorant of the work their people perform and the challenges they face. Vanguard takes internal security to an extreme, treating the bulk of their workforce as suspects rather than monitoring based on individual circumstances. This only servers to tell the crew that they are not trusted, and introduces an element of bad faith that just adds to the evil atmosphere here.

2.0
Aug 26, 2008
Recommend
CEO approval
Business Outlook

Pros

The name looks good on a resume. Good place to gain solid entry level skills. Tuition reimbursement package is solid.

Cons

Hard to progress past a certain point unless you are in the "elite" club (that is you have graduated from an Ivy League School). Unless you are in an entry level position, flex time is extremely hard to come by. Not exactly family friendly.

2.0
Aug 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Historically, Vanguard has offered relatively good job security. In 2001, when the markets went south, they didn't have massive layoffs, but first got rid of all contractors before starting to get rid of crew through attrition and harder performance evaluations with a competitive, "graded-on-the-curve" year-end evaluation system that pits you against all other colleagues on your same level in your department. The company does offer opportunities to work in other areas. Employees have an HR-backed "right to post" to another position, team, or division of/at Vanguard after serving 18 months in their current position. This enables any employee to move to a more desired position or get away from a bad manager or colleague. Upper management "walks the talk". It has been verified that Brennan has checked into economy class while not using first-class airline service when traveling on the company's 'dime'. Upper management is also very concerned about the shareholder in general and will do nearly anything to serve them while keeping well within the bounds of high ethical conduct that is expected from those with fiduciary duties.

Cons

Ever since Brennan took over after the very highly respected Jack Bogle, things at Vanguard have been deteriorating. As they rely more on a six-sigma based performance metrics system internally called "VUE" (Vanguard Unmatchable Excellence), middle managers and project managers are under more pressure to make themselves and their numbers look good while "crapping" on other groups, managers, and employees. Doesn't matter how good you are anymore, but what ‘BS’ you give to look good to your upper manager. Honesty and following the rules gets you stuck in bureaucracy with electronic forms, requests, and approvals. Vanguard likes to get rid of older, higher-paid employees while hiring younger employees whom they can pay cheaper while sticking them on their newer "partnership tables" that don't give new employees the quicker and more lucrative "partnership payout" that more senior employees have enjoyed in the past. While tightening up on security, Vanguard has gone overboard by taking a lot of security away from people who may need it to get their jobs done. In their IT department, project requests and production maintenance usually always rely on request to higher groups with more security to get things done, thus slowing down project, maintenance, or rescue turn-around times. While IT management has recently adopted the 'Agile' project method approach to their work, they often stumble upon their own bureaucratic security access problems- so the message is, "you may work here, but we don't trust you." While it should be a standard business practice to separate duties, Vanguard goes overboard, making it harder for business and IT employees to get work done. Your experience working at Vanguard depends on which manager you work for. There are both kinds at Vanguard. Try to get the inside scoop on any manager from a current or former employee before signing the employment agreement. If Vanguard trusted and even empowered its employees more, (freeing them from the stupid middle managers and "principals") we would see even lower expense-ratios on their funds.

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