Does Velera pay their employees well?

According to anonymously submitted Glassdoor reviews, Velera employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Velera. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Velera?

49% of Velera employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Velera 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Velera?

Chargeback Analyst (6) , Customer Service Representative (6) , Fraud Specialist (6) , Dispute Resolution Specialist (3) , Collections Specialist (2) , Contact Center Representative (2) , Customer Service Representative (CSR) (2) , Fraud Prevention Specialist (2) , Product Manager (2) , Project Manager (2)

What are the pros of working at Velera according to real employee reviews?

"Benefits are good!" ((in 10 reviews)); "Good pay and caring company" ((in 6 reviews)); "Great management" ((in 5 reviews)); "Work from home was a definite bonus." ((in 5 reviews)); "A good opportunity to see how not to run a small team with ever" ((in 3 reviews))

What are the cons of working at Velera according to real employee reviews?

"We have no leadership because their on emergency leave" ((in 4 reviews)); "There is almost no work life balance since recent changes" ((in 4 reviews)); "If your managers don't like you they can keep you from moving up" ((in 3 reviews)); "Bad pay and bad training" ((in 3 reviews))

What are employees saying about Velera layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Velera layoffs and their outlook for job security at Velera in 2026.

What are the top reviewed Velera locations?

Saint Petersburg , Florida City , Phoenix , Allen Park , Dallas , Fort Worth , Homewood , Salem , Falls Church , New York , Mesa , Ann Arbor , Omaha , Oklahoma City , Flower Mound , Texas City , San Antonio , Jackson , Akron , Dayton , California City , Los Angeles , Des Moines , West Des Moines , Shreveport , Pittsburgh , Fort Washington , Largo , Tampa , Columbia

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Velera

Velera reviews

3.2

49% would recommend to a friend

(84 total reviews)

32% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.1

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

Velera has an employee rating of 3.2 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

84 reviews

3.0

Apr 10, 2025

work life balance

Fraud investigator

Recommend

CEO approval

Business Outlook

Pros

velera is a fullly remote company with a split shift as well

Cons

well ,there was a change in the organization recently and as usual there is a lot going on,but we believe everything will be fine

5.0

Apr 8, 2025

Great Company culture

Senior implementation project manager

Recommend

CEO approval

Business Outlook

Pros

Communication, leadership, growth opportunities all under a well established company and industry leader.

Cons

Challenging work, high volume that can be overwhelming for some.

2.0

Apr 7, 2025

Not looking good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

WFH, overtime, PTO availability, co workers are nice.

Cons

Ever since the merger the company made decisions that are questionable. They create surveys but do not utilize it and gives a false sense of “we hear you” when really they have goals and will carry it out without considering input from the employees directly impacted. Theres a lot of investment made for projects but not for employees quality of life. Pay cuts or pay freeze so no more pay increases since we are “overpaid” according to the new company, yet we must provide better quality and services.

Viewing 70 - 72 of 84 Reviews

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Jobs at Velera

CDE Governance Consultant - Remote

Manager, CDE Governance - Remote

Janitor - Onsite (Ft. Worth, TX Facility)

Janitor - Onsite (Ft. Worth, TX Facility)

Executive Administrator

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