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      Velera

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      Velera reviews

      3.2

      49% would recommend to a friend

      (84 total reviews)

      32% positive business outlook

      Ratings by demographic groups

      Velera has an employee rating of 3.2 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have a good working experience there.

      Reviews by job title

      84 reviews
      3.0
      Jun 2, 2025

      PSCU to VELERA

      Help desk customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      They care about your mental health and don’t allow you to be treated poorly on the phone and you can disconnect after warning a member to dial it back if they don’t. Then click! They have decent benefits and 401k matching Opportunities for advancement always available. Multiple chances to fix your scores. You really have to try and get fired.

      Cons

      Their PTO rules have changed and we all hate it. You used to get it all at once and now you have to earn it. So why bother submitting time off requests if there’s no time available for use beginning of the year?? Their health insurance blowwwws. It’s united healthcare need I say more? The systems are always malfunctioning. The new system the credit unions are changing to make it harder on calls.

      Viewing 10 - 12 of 84 Reviews
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      ReviewsVelera reviews

      Glassdoor has 95 Velera reviews submitted anonymously by Velera employees. Read employee reviews and ratings on Glassdoor to decide if Velera is right for you.