Venmo reviews

3.6

57% would recommend to a friend

(157 total reviews)

51% positive business outlook

Venmo has an employee rating of 3.6 out of 5 stars, based on 157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Venmo employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

157 reviews
3.0
Apr 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Great perks, catered lunches, company parties + a progressive work place where tolerance is prized. However Venmo support has mostly become a chaotic call center

Cons

You need to have a thick skin and endurance to handle customer support inquiries

3.0
Sep 18, 2017
Recommend
CEO approval
Business Outlook

Pros

There are certainly many perks that make Venmo a great place to work - free catered lunches every day as well as a large selection of free snacks and beverages. That alone can save one bunches of money each year. Also, the hourly pay rate for representatives is better than most of the other comparable job listings I've seen in Chicago. The workforce is overwhelmingly young and social, making it that much easier to go to work each day.

Cons

While the culture is easy-going, it's clear that culture is changing quickly, particularly within Support. Like in any company, rapid growth leads to a change in the quality of candidates that are brought on board, as well as an uptick in micromanagement by managers trying to control a rapidly growing team. This includes a workforce management team that's monitoring personal schedules and break time. It's difficult to feel motivated when it doesn't feel like you're trusted by management to do your job (even with a strong positive record). There's also a mandatory weekend rotation for any normal Monday through Friday reps, that has you working every 5-6 weekends (from home) , sometimes more often based on need. It's not the end of the world, but certainly an annoyance for someone who values their weekends and work-life balance.

4.0
Jan 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Solid pay, free lunch/snacks/breakfast/coffee/etc, nice office, great co-workers, fun atmosphere, lots of opportunity to make impact. Seriously some of the best people I have been around, fun, smart, helpful, and kind.

Cons

Management is at best useless and at worst a hinderance, still figuring out how to manage the team and workflow, no truly senior engineers, product is becoming stale, heavy tech debt slows down development so much that new feature work is difficult to prioritize, health insurance is only okay.

Viewing 52 - 54 of 157 Reviews

Glassdoor has 202 Venmo reviews submitted anonymously by Venmo employees. Read employee reviews and ratings on Glassdoor to decide if Venmo is right for you.