Venterra Realty reviews

Thank you for sharing the review! I’m glad your overall Venterra experience has been as positive as it has, and we’re looking forward to you taking advantage of the growth opportunities you mention in the years to come. As you know, we’re excited to be expanding into new areas while continuing to explore opportunities for growth within our existing regions. While the physical locations of our current communities is tough to change, we want to accommodate Venterra team members whenever possible, so please be sure to keep an eye out for news of additions to our portfolio. Thanks again for taking the time to provide the feedback here!

We appreciate you taking the time to share the review, but I’m disappointed to hear you wouldn’t recommend us to others based on your time with the team. While there are many factors involved in establishing costs for the product and services we offer, we always aim to provide fair and competitive pricing while delivering an industry-leading customer experience. A Venterra community might not always be the least expensive option, but it’s our goal to offer the best value for those who are interested in a resident experience that’s second to none. That said, we also need to ensure that our leaders and team members are operating with the level of honesty and integrity that our Core Values dictate. If you feel this wasn’t the case based on your observations, we’d truly appreciate a chance to get a few more details. As a former team member, you’re still able to utilize third-party resource EthicsPoint (https://bit.ly/3stiJsA) to submit information anonymously. Otherwise, I’d welcome you to contact me directly by phone (905-717-8264) or by email (rroos@venterraliving.com). Thank you again for the feedback.