Venterra Realty reviews

We appreciate you taking the time to share the review, but I’m disappointed to hear you wouldn’t recommend us to others based on your time with the team. While there are many factors involved in establishing costs for the product and services we offer, we always aim to provide fair and competitive pricing while delivering an industry-leading customer experience. A Venterra community might not always be the least expensive option, but it’s our goal to offer the best value for those who are interested in a resident experience that’s second to none. That said, we also need to ensure that our leaders and team members are operating with the level of honesty and integrity that our Core Values dictate. If you feel this wasn’t the case based on your observations, we’d truly appreciate a chance to get a few more details. As a former team member, you’re still able to utilize third-party resource EthicsPoint (https://bit.ly/3stiJsA) to submit information anonymously. Otherwise, I’d welcome you to contact me directly by phone (905-717-8264) or by email (rroos@venterraliving.com). Thank you again for the feedback.

Thank you for the review! I’m happy to hear your experience with us over the years has been as positive as it has. While we continue to utilize benchmarking reports to make continual adjustments to pay ranges and have recently rolled out a number of changes to compensation, there’s always room for improvement on this front and others. We’ll absolutely keep your comments in mind as we explore ways to better the experience of our team members. If you have any specific suggestions for us, please don’t hesitate to speak up and let us know! Thanks again for taking the time to provide the feedback here.