Verge Mobile reviews

2.7

35% would recommend to a friend

(253 total reviews)
avatar

Raheel Suria

42% approve of CEO

37% positive business outlook

Verge Mobile has an employee rating of 2.7 out of 5 stars, based on 253 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Verge Mobile employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

253 reviews
2.0
Dec 30, 2016

Try Corporate First, then other carriers. Make Verge your plan C.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relaxed work atmosphere Opportunities for advancement Discounted service Loads of sales incentives

Cons

High goals lead to questionable tactics by reps and store managers. Upper management only cares about revenue. It starts and ends there. Prepare to politick. Your position in the company is only as good as your ability to throw your peers under the bus. Store management is a revolving door. Most reps would rather stay as a rep than tie the management noose around their necks. Pay compared to corporate T-Mobile is laughable at best,

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Verge Mobile Response
9y
Thank you for your feedback. We are sorry to hear that you did not have a great experience working for us. Please be assured that the feedback you have given will be discussed with the leadership team. We do pay hourly employees overtime pay and we correct any discrepancy in pay as soon as we are informed of the error. Thus, it is critical for the employee to inform his/her manager and/or HR of any inaccuracies so that the issue can be resolved immediately. You are welcome to call the corporate office and be transferred to the HR Department. We look forward to speaking with you.
1.0
Mar 3, 2022

This is truth.

Recommend
CEO approval
Business Outlook

Pros

That sweet T-Mobile discount....and that's it.

Cons

Managers get no special training for their position you're winging it and being punished if you make a mistake. Other managers will be too busy trying to save themselves from trouble to help out and everyone is stressed. The focus is on sales only and you will be encouraged to be dishonest. Upper management is on a serious power trip and the assumed path to glory is to do everything you can to step on the "little people". The amount of turnover is obscene and if you work for a T-Mobile reseller you can't just switch to a T-Mobile corporate store. They're just throwing bodies in a store and seeing who tolerates the abuse.

2.0
Sep 1, 2016

Don't work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of room to promote due to incompetent supervisors losing their jobs

Cons

Bad management in the Austin area. Horrible benefits.

Viewing 4 - 6 of 253 Reviews

Glassdoor has 258 Verge Mobile reviews submitted anonymously by Verge Mobile employees. Read employee reviews and ratings on Glassdoor to decide if Verge Mobile is right for you.