2.0
Apr 21, 2014
Frustrating - great people and good software but can't deliver on customer expectations.
Former employee, more than 3 years
Sydney
Recommend
CEO approval
Business Outlook
Pros
The products are really good and the people are great, but no-one stays very long. The re-design of the systems to a common platform with the new version was a great ideas that has resulted in real benefits for customers. It has also made a solid foundation for adding the IP from new acquisitions.
Cons
Lack of people to deliver on projects and provide customer support. Training was minimal or non-existent and there simply weren't enough people to get the job done properly. Staff are required to try and deliver without proper training and experience. The lack of ability to execute properly is frustrating to staff, customers and partners.
