Verint reviews

3.6

66% would recommend to a friend

(1,299 total reviews)
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Dan Bodner

70% approve of CEO

51% positive business outlook

Verint has an employee rating of 3.6 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Mar 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Some smart folks Really cool customers CEO and his management team live by the Verint values - truly inspiring

Cons

i. Employees who just aren't passionate about solving important/ interesting/ challenging problems ii. Employees who don't care about customers iii. Someone needs to show them how good employees are treated in modern companies (may be that leads to 1 and 2) iv. If you were to ask a random employee to list the Verint values at least 80% would fail! v. No career growth or development initiatives vi. No one can make decisions

2.0
Mar 14, 2014
Recommend
CEO approval
Business Outlook

Pros

The sales teams are all good people to work with - Pre-Sales, Solution Consultants, Practice Managers, Solution Architects and Project Managers are good people. Call recording/Quality/Workforce Management products are very good - when they work

Cons

Not really an enterprise applications company that they think they are There is NO money in the new comp plan selling WFO anymore, which is basically what most companies want to buy from Verint. v11 of the software has been a mess Most customers in my territory had either pulled Verint out, delayed or cancelled new implementations or just hated support No brand recognition as an Enterprise Applications vendor to penetrate the C-suite. This is NOT IBM, Oracle, SAP, etc. and most executives have never heard of Verint even if they own millions of dollars of their products. There are probably about 300 competitors for point solutions that they sell, but there is no comp for their core products for call recording.

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Glassdoor has 1,399 Verint reviews submitted anonymously by Verint employees. Read employee reviews and ratings on Glassdoor to decide if Verint is right for you.