Verizon reviews

3.6

61% would recommend to a friend

(35,721 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
4.0
Jan 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Strong company where the direction is in the thought process is to increase customer satisfaction. The opportunities are abundant and you can make a difference. The leaders want to do the right thing.

Cons

Even though the company has the righ idea of how to grow, by increase the quality of customer service, the programs they initiate are mostly aimed at increasing profits and not at improving service. The focus that rolls down to the line level employee is all about numbers almost regardless of how it is achieved.

2.0
Jan 17, 2009
Recommend
CEO approval
Business Outlook

Pros

As most corporate entities, it was a stable check with a very structured schedule. Everyone had a place and went from A to B with consistency and usual reliability.

Cons

No one ever looked at the big picture. The brightest minds in the trenches were completely ignored, even when hundreds of thousands of dollars were on the table: it was corporate policy to protect the norm.

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Glassdoor has 38,062 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.