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      Verizon

      Engaged Employer

      Verizon reviews

      3.6

      62% would recommend to a friend

      (35,689 total reviews)
      avatar

      Dan Schulman

      25% approve of CEO

      45% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.1

      Senior management

      Verizon has an employee rating of 3.6 out of 5 stars, based on 35,689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      36K reviews
      2.0
      Jun 25, 2008

      Great Company with very poor Senior Management

      Technical manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Telecom sector is undergoing one of major overhauls in over a decade. Verizon is a great Company with Great Services & Products. Innovative technology - the one of its kind in Telecom Field. Wireless & FiOS are great products - the platform is really excellent. If one wants to work on cutting edge technology and products then Verizon is the platform to be.

      Cons

      Poor Senior Management particularly in Information Technology. Senior Management lacks communication skills, experience and understanding of customer issues. Senior Management needs a complete overhaul to lead this company forward.

      3.0
      Jun 24, 2008

      Call Centers are Horrible

      customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You need a paycheck. I was in the inbound call center. Uggh It was always a stress fest and rules and regulations changed daily. Very hard to keep up and if you didn't immediately learn the new rules you failed calls. Nine times out of ten your supervisor didn't know what was going on either. They changed management pretty rapidly.

      Cons

      Cubicle, call center work need I say more? If so ok, it was decent pay with great benefits but the actual job was just horrible.

      4.0
      Jun 21, 2008

      Verizon Wireless has good benefits.

      Supervisor of retail operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training for the job at hand. Information is circulated heavily and there's always an answer to your questions on the company intranet. Compensation and benefits are second to none in the cell phone industry. There are plenty of career opportunities ranging from retail sales to lawyer to IT, etc. Employee morale is increased through quarterly kick-off events.

      Cons

      Lack of fairness and respect at the individual level in the retail channel. Leadership could put more time into morale boosting activities and ease up on stressing too many things at once. You can sometimes get lost in the disconnect in such a large company that is national in scope.

      Viewing 35623 - 35625 of 35,689 Reviews
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      Glassdoor has 38,029 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.