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      Verizon

      Engaged Employer

      Verizon reviews

      3.6

      61% would recommend to a friend

      (35,723 total reviews)
      avatar

      Dan Schulman

      25% approve of CEO

      45% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.1

      Senior management

      Verizon has an employee rating of 3.6 out of 5 stars, based on 35,723 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      36K reviews
      2.0
      Jul 24, 2012

      Great pay and benefits weighted by poor management.

      Fiber customer support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay for the work in this position is incredible and there is plenty of opportunity for overtime - you can make close to 90k/year working more than 8 hours of overtime every week. Cushy office/call center job with amazing benefits, tuition reimbursement, and plenty of opportunities to work on projects that give you time away from answering calls. Unionized.

      Cons

      National claims to focus on customers, but really only emphasizes the needs for reps to meet arbitrary stats (call handle time, ratio of cases needing a field technician to be dispatched vs. not, etc.) No one takes blame or action for things that the company or company systems mess up. Unionized. Hope you don't have or develop a medical condition before you've worked at Verizon for a year, because Verizon will not hesitate to harass or intimidate you by way of supervisor meetings, suspensions, etc. Scheduling organization does not know how to make schedules, often baits workers into working undesired shifts by making or implying things that are untrue (triple-time pay, not having to work weekends if you volunteer for so many weekends [[very untrue]]) with little or no repercussions to the scheduling organization. Forced overtime severely tips work/life balance.

      3.0
      Jul 11, 2012

      Multiple managers in a short time span.

      Circuit designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent and health benefits were goods.

      Cons

      You were never secure in your position. Verizon keeps sending their jobs off shore and laying off U.S. workers.

      Viewing 367 - 369 of 35,723 Reviews
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      Glassdoor has 38,064 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.