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      Verizon

      Engaged Employer

      Verizon reviews

      3.6

      61% would recommend to a friend

      (35,729 total reviews)
      avatar

      Dan Schulman

      24% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.1

      Senior management

      Verizon has an employee rating of 3.6 out of 5 stars, based on 35,729 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      36K reviews
      4.0
      Mar 5, 2020

      Great Benefits, good pay

      Workforce management analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Verizon is one of the best companies to work for as far as culture, benefits, and overall satisfaction. The company works diligently to incorporate good diversity practices and has a pay structure that, based on market standards, is decent.

      Cons

      Verizon has a tendency to make employee impacting moves on short notice. Closing centers is one such move. Every other year or so Verizon moves one of its centers by either closing or consolidating. This significantly impacts employees, especially those who are high performers and have a lot of tenure.

      avatar
      Verizon Response
      6y
      We take how employees view our work culture very seriously, so thank you for your feedback. We appreciate you taking the time to send us your review. Best, Verizon Careers
      5.0
      Nov 4, 2019

      Work from home

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      no commute, get to stay home

      Cons

      No bonuses, but the pay compensates

      avatar
      Verizon Response
      6y
      Thank you for your feedback! We appreciate you taking the time to share your review with us, as we are always looking to improve.
      1.0
      Nov 3, 2019

      Terrible place to work if you have good values

      Solutions specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent, most of the co-workers can be really cool

      Cons

      Too many to list but I will try. First off, they act like they want you to do the right thing for the customer but in reality, they want you to sell them things they don't need. They are constantly taking advantage of people's ignorance of the market, mostly the elderly. And management doesn't want you to help those who are ignorant with their devices...they want you to push them home and have them figure it out on their own. They also have a thing where they'll add the insurance on an ignorant customer's plan and make it sound like it's part of the deal. Which is totally illegal. Management told us to "manipulate the customer" so that they buy more. I get that it's a commission job and maybe it's just not for me, but it seems very awful to be doing these things. Maybe I just work in a bad store, but it is a terrible working environment.

      avatar
      Verizon Response
      6y
      We believe integrity is at the core of who we are. It establishes trust needed to build and maintain the relationships we have, such as colleagues, customers, suppliers, owners and competitors. Thank you for sharing your feedback with us, as we are always looking to improve.
      Viewing 424 - 426 of 35,729 Reviews
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      Glassdoor has 38,069 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.