Verizon reviews

3.6

62% would recommend to a friend

(35,698 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,698 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
3.0
Jan 14, 2018

Engineer III

Recommend
CEO approval
Business Outlook

Pros

Market leading company with good benefits.

Cons

The wireless carriers a presently in a "race to the bottom" and the focus in the office has gone from best customer experience to managing costs. Very bureaucratic organization and the quality of managers is very uneven.

3.0
Jan 12, 2018

Experience Rep

Recommend
CEO approval
Business Outlook

Pros

+ Good Pay + Great Benefits (401K match up to 6%, Vacation/PTO) + Learning about the new products we carried + Teaching the older generation how to use new technology for the first time

Cons

- Work/Life Balance (Schedule varies week to week) - The sense of entitlement Customers have is increasingly difficult to handle, partially due to how we pushed for NPS so hard for the past few years - Mass layoff was a downer because I really enjoyed the job - Seems like you have to be a favorite to advance your career

1.0
Dec 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Great pay and great benefits

Cons

I have never worked for such a bigcompany that does not care about employees welling being due to Verizon and several mistakes on Verizon’s end me and my daughter has lost a lot I wouldn’t recommend Verizon as a place of employment on my worst enemy

Viewing 127 - 129 of 35,698 Reviews

Glassdoor has 38,038 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.