Verizon reviews

3.6

61% would recommend to a friend

(35,712 total reviews)
avatar

Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
5.0
Apr 3, 2018

Great experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Saw this company grow and get acquired by Verizon due to its focus, care of its employees and dedication to great work and service to customers

Cons

Run like a startup even after many years which has many benefits but also creates some shortcomings, especially in staffing

3.0
Mar 15, 2018

Stress

Recommend
CEO approval
Business Outlook

Pros

Getting to help people daily. Good benefits...and you need them with the stress you'll be under.

Cons

Very high paced and stressful environment. Having to deal with jerk customers and being told its your fault if you cant calm them down...even though policies dont allow for what they want. Metrics are constantly changing. Shift bids. Few acheivable incentives or contests. Used to be more employee focused.

1.0
Mar 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay, Time off, not really much else

Cons

Impossible metrics, closed center while I was there, continue to let good people go for cheaper labor overseas or at contract centers, worked on holidays (yes Christmas morning! and Easter! and Thanksgiving!)

Viewing 256 - 258 of 35,712 Reviews

Glassdoor has 38,053 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.